Kayla Pruitte, Ms Email & Phone Number

Roswell, Ga

• Make outbound call to clients to follow up on loan process and documentation• Fully audit files to ensure guidelines are met for each individual loan• Train new hires• Calculate income and assist in input of client’s asset statements in EPIC• Assist senior Loan Officer’s in day-to-day management and office duties• Update Google Docs pipeline throughout loan process from prequal to closing for loan officers• Send out marketing emails and co-branded flyers to real estate… Show more • Make outbound call to clients to follow up on loan process and documentation• Fully audit files to ensure guidelines are met for each individual loan• Train new hires• Calculate income and assist in input of client’s asset statements in EPIC• Assist senior Loan Officer’s in day-to-day management and office duties• Update Google Docs pipeline throughout loan process from prequal to closing for loan officers• Send out marketing emails and co-branded flyers to real estate agents using Total Expert Show less

Atlanta, Georgia, United States

• Conduct live trainings via Zoom• Monitor activity to timecard percentage for domestic credit team• Update training for new hires• Learn proficiency in CRM Pipeline to clear conditions for borrowers to receive funding for loans• Maintain confidentiality with borrower’s sensitive information in the AUS Portal• Request, accept and maintain proper documentation for borrowers’ files• Answer and escalate live chat questions to the proper department in Capacity• Audit… Show more • Conduct live trainings via Zoom• Monitor activity to timecard percentage for domestic credit team• Update training for new hires• Learn proficiency in CRM Pipeline to clear conditions for borrowers to receive funding for loans• Maintain confidentiality with borrower’s sensitive information in the AUS Portal• Request, accept and maintain proper documentation for borrowers’ files• Answer and escalate live chat questions to the proper department in Capacity• Audit Credit loans to see where training opportunities for Jr. UWs is needed Show less

Made training manual with screenshots to explain how to clear conditions for incoming processorsAnswered chat questions concerning live filesTroubleshoot questions and forward client communications to loan officers

Atlanta, Georgia, United States

This was more of what they now call a Processor role.

Edwardsville, Il

Competitive Graduate Award recipient researching the impact of how eating disorders and mental illnesses are represented in popular culture; interested in the impact of those and how our society can work to destigmatize these illnesses using mass media to our advantage.Assists with faculty research in Mass Communication Department

Graduate Assistant for the Small Business Development Center for the Lower Metro East

Accounting General Assistant for the CAS Dean's Office

Aiken, Sc

~ Correspond with firms via email and phone to explain listing procedures and webpage features~ Answer general troubleshooting calls to resolve listing, webpage and contact detail conflicts ~ Record firm data according to house format, using custom software and database~ Conduct web-based research to verify attorney contact details~ Guest-edit short column on work culture for monthly newsletter~ Maintain hard copies of inclusion letters~ Edit client comments for our… Show more ~ Correspond with firms via email and phone to explain listing procedures and webpage features~ Answer general troubleshooting calls to resolve listing, webpage and contact detail conflicts ~ Record firm data according to house format, using custom software and database~ Conduct web-based research to verify attorney contact details~ Guest-edit short column on work culture for monthly newsletter~ Maintain hard copies of inclusion letters~ Edit client comments for our affiliate - Best Law Firms Show less

~Perform clerical duties which include filing, data entry, copying,mail delivery, answering department phones and addressing caller concerns, ordering supplies for office and restocking the cabinet ~Supervising students during the Math Placement Test ~Assisting professors in completing individual tasks.

Master Of Science - Ms, Mass Communication/Media Studies

Activities and Societies: Active Minds; Sustained Dialogue: Mental Health Sustained Dialogue: Mental Health - member - meeting weekly.

Bachelor Of Arts (B.A.), Communications, 4.0