Kayla Robinson Email and Phone Number

My role is focused on optimizing and streamlining talent acquisition processes and systems at Bath Fitter. I work closely with the talent acquisition team to improve efficiency, enhance candidate experience, and support data-driven decision-making.

- Data Insights and KPI Management: Track hiring and termination data, time to fill, new headcount percentages, create monthly decks for Leaders- Expense Reports and Billing- Projects- Writing employee letters- Tracking Referral and Bonus payouts- Creating employee Onboarding Plans- Creating and Managing Employee Org Charts- TA Admin Support- Conduct audits of job boards, career site, and applicant tracking system (ATS)

As the Sales Coordinator in the Active Cosmetics division (ACD), I was the sales reps and regional managers' main point of contact for Vichy, La Roche Posay, Dermablend Pro, and CeraVe brands. I answered any questions they may have had, and I ensured they received all material needed to do their job effectively. Each rep gets a yearly budget that I monitored. In addition to that, I managed store openings and sent new pharmacies their opening orders, and I also managed severals banners' commissions. I managed rep openings as well as territory changes as requested by the regional managers. I was the liason for several suppliers. A few times a year, I created planograms for all of our banners (Shoppers Drug Mart, Jean Coutu, Rexall, London Drugs, Lawton's, Brunet, Uniprix, etc) using the Space planning software. I was also a part of a task force to improve processes in our division. One of these processes was Salesforce. I work well under pressure and have the ability to prioritize tasks and communicate effectively with others. I have to be very organized in order to do my job well.

Reporting directly to the Director of Operations, I:- Managed all aspects of the building, from maintenance to service- Managed the security system for Hospira Canada- Prepared pharmaceutical samples for shipment and sent to sales reps or hospitals- Performed administrative tasks as neededI have also had a significant role in moving the company from one location to the next. I am now familiar with working with architectural floorplans, dealing with various vendors, and working closely with construction companies. I even ran two auctions for our employees during the pre-move phase!

- Manage the day-to-day operations of the Sales Floor and Presentation Team- Ensure that all transitions, revisions and sales planners are set on time; communicate effectively with the ETL logistics and strategize how to effectively execute workload- Deliver a strong, consistent hardlines zone every day- Mentor, coach and recognize team leaders and members on best practices and Guest Experience- Manage talent- Act as Leader on Duty (LOD) several times a week: ensure that store operates effectively and efficiently, lead unannounced store visits- Manage payroll and expenses and speak to my store's financial performance- Recruited team leaders and team members through job fairs, one of which was in Saskatoon, SK.- Helped headquarters reduce reputational risk by assessing the new multi-language specific portions of the business prior to QC store openings

Spent the summer working at Magic Kingdom under the International College Program. Took several courses at "Disney University" on Disney standards, best practices, guest experience, etc. Highly focused on consistently going "above and beyond" for our guests.