Kayla Buchanan Email & Phone Number

Chicago, IL, US

Kenan Thompson's Ultimate Comedy Experience

New York, US

Toronto, CA

• Immersive Van Gogh & Immersive Monet ExhibitPreviously displayed Immersive Frida Kahlo and King Tut
• Delivered and upheld the daily standards of customer service excellence in our stores by being knowledgeable on all products offered while ensuring the staff work as a team to create a seamless customer experience
• Be the front-end single point of contact for resolving and dealing with customer issues in a positive and professional manner
• Motivated the team to identify and exceed all customer service expectation by creating a welcoming and engaging environment that is based on relationship building and genuineness
• Provide sales, operations, and personnel leadership by mentoring, training, and motivating the rest of the team
• Ensured adherence to our operating procedures as well as proper etiquette on the sales floor, in accordance with the staff handbook

Los Angeles, US

Curated Event: National Minority Supplier Development Council-Summit

Charlotte, NC, US

• Set up events for weddings and private events putting out tablecloths and place settings, arranging table placement and setting up buffet
• Maintained a positive attitude while demonstrating flexibility, teamwork, and strong communication
• Knowledgeable about wine from Charlotte City Club's wine selection and adhering to policy
• Leaded and taught temporary banquet servers, directing him/her on Charlotte City Club's protocols
• Assisted with membership relations director with multiple prospect receptions

Lutherville-Timonium, MD, US

Temporary Banquet Server at Duke Mansion

Charlotte, North Carolina, US

• Ability to travel (100%) to event venue setting up and breaking down space
• Capability to work in multiple setting and task: prepping Hors d'oeuvre to banquet serving
• Ensuring excellent services for client(s) and guest experience throughout duration of event
• Clean venue space and load Best Impression's items onto catering truck

Charlotte, North Carolina, US

• Assisted events team with the planning and execution of events; including with set up and breakdown of event equipment
• Worked with the Banquet Manager on Inventory Management insuring organization
• Created content for Project 658 social media pages: Facebook, Instagram and Twitter Accounts
• Edited and created Banquet Event Orders: client information, event timeline/agenda, catering and audio visual
• Planned fundraiser event for Project 658's Youth After school program and children's event
• Utilized Microsoft Word and Excel updating Event Department's financial data

• Assisted with day of wedding coordination with floral design, setting up décor, and breaking down of event
• Managed My Eventful Life social media accounts of current and previous events frequently
• Meet for biweekly meetings for preparation and recaps of events at various locations.

Woonsocket, RI, US

• Operated a cash register including cash transactions, checks, charges
• Greeted each customer maintaining eye contact and help at all times; assistcustomers with their questions, problems and complaints
• Answered the telephone using the appropriate greeting
• Maintained customer/ patient confidentiality

Charlotte, NC, US

• Day of Food Service Assistant:
• Designed and prepared dessert table for the annual Holiday Gala at Spirit Square
• Aided other dessert booths when needed assistance with displaying their desserts
• Accounted for breaking down dessert stations once concert begun

• Requested numerous shifts for cosmetic resets for multiple cosmetic stores
• Full cosmetic remodeling for Cover Girl, Maybelline, and Revlon in multiple Ulta Beauty Stores
• Notified store’s manager in advance when scheduled reset is scheduled for that specific store
• Restocked make-up items for the make-up brand that was requested to reset if needed

Atlanta, GA, US

• Day of Event Assistant
• Guided 500 plus clients to Hyatt Regency’s ballroom to gather in line for their event
• Assisted with handing out brochures and wrist bands to the clients before loading onto their buses to Solider Field Stadium

Chicago, Illinois, US

• Day of Intern, Wedding at Adler Planetarium
• Aided with bride and groom preparation within couple’s wedding timeline
• Helped set up of venue and ceremony, including setting up tables, chairs, linens, centerpieces, floral décor, table numbers
• Organized with lining up bridal party for ceremony and reception ensuring clients’ preferred arrangement Day of Intern, Lunch Capri at The Estate by Gene & Georgetti
• Prepared Capri inspired luncheon for Chicago’s top Event Influencers assisted with event set up and tear down

Providence, Rhode Island, US

• In charge of game operations responsible for women’s basketball team scoreboard
• Accountable for inventory for merchandise, food, and beverages
• Customer service sales representative

Chicago, Illinois, US

• Liable for ordering color samples for architects/coworkers
• Attended interior design collection viewings at Merchandise Market
• Planned company’s annual summer colleague outing
• Filed and organized important documents
• Updated company’s Microsoft Excel spreadsheets

• Responsible for office operations including interoffice mail
• Organized, filed, and stored law documents
• Coordinated mail deliveries from City Hall

Bachelor’S Of Science, Sports/Entertainment/Event Management

Education record