Kayla Steele

Kayla Steele Email and Phone Number

Claims Consultant | Experienced Claims Adjuster | #MadeOfSteele @ Sedgwick
memphis, tennessee, united states
Kayla Steele's Location
Greater Phoenix Area, United States
Kayla Steele's Contact Details

Kayla Steele personal email

n/a
About Kayla Steele

A empathetic and people-driven claims adjuster with seven years experience in workers compensation, specializing in California jurisdiction. Experience handling medical, indemnity, and litigated files for exclusive clients at carrier and TPA. I’m a customer service specialist with an interest in helping customers in the most timely, efficient, and accurate manner. I have worked customer-facing for over 10 years, and I've always thrived in an environment of challenge and growth.When I’m not on the job, I love spending time with my two Australian shepherds, watching tv dramas, and traveling.📝 If you’d like to learn more about how I can become an asset to your company, please reach out via email (steele.kaylamei@gmail.com).Please consider following me on my LinkedIn journey using #MadeOfSteele

Kayla Steele's Current Company Details
Sedgwick

Sedgwick

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Claims Consultant | Experienced Claims Adjuster | #MadeOfSteele
memphis, tennessee, united states
Website:
sedgwick.com
Employees:
13251
Kayla Steele Work Experience Details
  • Sedgwick
    Senior Claims Adjuster
    Sedgwick May 2023 - Present
    Walnut Creek, California, United States
    Workers’ compensation examiner handling files for large account.
  • Gallagher Bassett
    Resolution Manager
    Gallagher Bassett Oct 2022 - Apr 2023
    Remote
    Senior Claims Examiner. Handling indemnity and litigated files.
  • Sedgwick
    Senior Claims Examiner
    Sedgwick Jan 2022 - Oct 2022
    Remote
    CA Workers’ Compensation Adjuster handling 140 file caseload of mixed indemnity and litigated files for large account. Handling COVID claims as well for this account familiar with denials, withdrawals, and presumptions.
  • American Claims Management
    Claims Consultant & Senior Adjuster
    American Claims Management Aug 2020 - Jun 2021
    Remote
    Remotely located Claims Consultant. Works as a TPA consultant on multiple jurisdiction's claims reviews. Manages a caseload of 150 workers' compensation claims in a mixture of CA and UT as a TPA for construction accounts. Works on medical only, indemnity, and litigated files with a majority of the caseload falling into the litigation category. Maintains high expectations of customer service and acts as a mentor to others.
  • Sedgwick
    Senior Claims Examiner
    Sedgwick Apr 2019 - Aug 2020
    Remote
    Remotely located workers' compensation adjuster handling Utah and California jurisdiction claims. Handles a mixture of indemnity and litigated files as TPA for a high profile account. Providing outstanding customer service to client and claimants while efficiently and accurately handling workers' compensation claims.
  • The Hartford
    Claims Examiner
    The Hartford Jun 2016 - Aug 2018
    Remote
    Remote position. Designated CA WC Adjuster. Handled a caseload of around 200 medical and indemnity claims. Familiar with the WC process. Recognized by supervisors for exceptional customer service using Net Promoter System. Specifically handles large accounts/policies with detail to customer service. (Similar to TPA customer service focus and attention to detail.) Works closely with large accounts in construction, service industry, and property management.
  • Arizona State University
    Front Office Attendant
    Arizona State University Aug 2014 - Dec 2015
    Tempe, Arizona
    Worked as a front desk attendant at Barrett, the Honor's College. Oversaw the sign in/out of residents from recreational areas. Provided helpful resources to students searching for research material. Oversaw the opening and closing of the space to safety standards.
  • Apple
    At-Home Technical Advisor
    Apple Jan 2015 - Nov 2015
    Remote
    Worked to help customers troubleshoot and effectively resolve issues with products or related technology services while meeting extremely high standards for performance. The job called for attention to detail in collecting important and private customer information. Collaborated in a team environment and creating content to aid others in a similar position. Provided exceptional customer service. Exceeded on many key metrics measured on the job.
  • Safelite Autoglass
    Sales Representative
    Safelite Autoglass Jun 2014 - Aug 2014
    Chandler, Arizona
    Oversaw the appropriate quote and sales of replacement windshields using highly skilled sales and persuasion tactics. Maintained a personal responsibility for commission based salary providing a driving force on a sales team. Was required to problem solve with unsatisfied customers, be the first point of contact for new customers, and talk to insurance companies about customer’s plans to replace autoglass. Trusted with sensitive personal identifying information. Provided outstanding customer service.
  • Arizona State University
    Student Caller
    Arizona State University Oct 2013 - Apr 2014
    Tempe, Arizona
    Professionally represented Arizona State University over the phone to alumni in order to raise funds for various accounts. Kept neat and efficient tallies of pledges and patron information. Tasked with sensitive alumni information. Raised over $6,000 for the Office of Annual Giving in one semester while communicating and suggesting to supervisors where there was room to improve and grow the program. Mentored others in the successful art of cold-calling.
  • Native Grill & Wings Franchising
    Hostess
    Native Grill & Wings Franchising Nov 2012 - Aug 2013
    Chandler, Arizona
    A Hostess presents a positive first impression of the establishment’s friendliness, excellent service, and high standards. The Hostess also greets guests upon arrival, informs guests of their wait time, monitor a waiting list, enter guests names into the computer system, show guests to their table and bids guests farewell as they leave. Required professional appearance. Protected establishment and patrons by adhering to sanitation, safety and alcohol control policies. Helped dining room staff by setting and clearing tables; replenishing water; serving beverages. Inform Guest of current promotion and who will be serving them to ensure a smooth handoff to the service staff. Provided high-quality service in a fast-paced and team-oriented environment.

Kayla Steele Skills

Claims Management Microsoft Office Teamwork Microsoft Word Workplace Relations Claims Handling Time Management Workers Compensation Customer Service People Management Insurance Claims Insurance Workers' Compensation Claims Sales Interpersonal Relationships Data Entry Constructive Feedback

Kayla Steele Education Details

Frequently Asked Questions about Kayla Steele

What company does Kayla Steele work for?

Kayla Steele works for Sedgwick

What is Kayla Steele's role at the current company?

Kayla Steele's current role is Claims Consultant | Experienced Claims Adjuster | #MadeOfSteele.

What is Kayla Steele's email address?

Kayla Steele's email address is ks****@****ims.com

What schools did Kayla Steele attend?

Kayla Steele attended Arizona State University, Hamilton High School.

What skills is Kayla Steele known for?

Kayla Steele has skills like Claims Management, Microsoft Office, Teamwork, Microsoft Word, Workplace Relations, Claims Handling, Time Management, Workers Compensation, Customer Service, People Management, Insurance Claims, Insurance.

Who are Kayla Steele's colleagues?

Kayla Steele's colleagues are Jeff Wagers, Theresa Oliver, David Mullins, Lauren Corby, Andre Jones, Carmen Selby, Kathryn Holton.

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