Kayla Sua Email & Phone Number

Seattle, Wa, Us

Seattle, Washington, United States

· Provide data-driven recommendations to executives in the service areas around where to focus to be financially successful in risk arrangements and government programs· Create reports in SQL, analyze, and provide recommendations to regional executives, system leadership, other internal constituents, and employer and payer partners on an ad-hoc basis · Synthesize and present performance summaries on value based contracts and government programs to executive leadership, employers, payers and other strategic partners.· Ensure success of external (w/ Regional Leadership teams) partnerships and service level agreements, and internal (w/ VBC and Informatics teams) performance management OKRs.

Seattle, Wa

· Provide support and program coordination for all Medicare related projects and adhoc ACO projects within WA, MT, OR, and CA regions and 3 separate medical groups · Develop and lead project plans, issue/risk lists, dependency and mitigation strategies, agenda development, planning documents, such and timeline development, progress tracking and status documentation, develop organizational charts, tracking MarCom deliverables and developing PowerPoint presentations· Use project scheduling and control tools to monitor project plans, work hours, budgets, and expenditures· Be the lead in accurately and effectively communicating relevant project information to internal supervisors, executive leadership, stakeholders, and project team · Serve as the liaison to compliance, reviewing every piece of patient or market facing communication in each region for compliance issues and guiding these documents through approval with the compliance teams· Actively maintain project budgets of up to $200k per project · Develop yearly strategies for engagement, streamline tactics, and find lower cost alternatives to compete with budget cuts

Greater Seattle Area

Sharing my story and using my passion for fitness to help others find balance in their lives.

· Administering and answering all questions for employee benefit programs (i.e Premera, FSA, Dental, Vision, Medicare, Life Insurance, 401(k), wellness benefits, ect) for 5,000+employees · Conducting benefits orientations and explanation of benefits self enrollment system· Maintaining employee benefits filing systems to ensure benefits changes are up to date · Administering and monitoring COBRA· Preparing and setting up meetings designed to help employees obtain information and understanding company benefits or incentive programs · Distribute all required employee notices; create deliverables for monthly employee and new-hire reports

· Coordinated and evaluated security program testing for approx. 40+ sites per week within the greater Seattle Area · Ensured all Fire and Sprinkler programs within businesses are effective and identified needs for additional resources and repairs · Built schedules for between 15-25 techs on staff to designated locations weekly; controlled work hours and department budget · Daily client/tech based communication via Outlook, phone, and in-person to resolve all questions and transactions

Ballard

· Acquisition of claim materials and medical records; attention to detail to scan records for claims outcomes · Maintained gold level service for 5 consecutive months (Minimum of 70 claims processed per day; personal average 80)· Increased internal performance standards from a level 1 to 2 within 3 months of position · Establish strong relationships between clinics and policy holders via email, Skype, and phone • Off site in-person clinic visits made when site was within distance

Greater Seattle Area

Participated in the POSSIBLE program of Koru, an immersive and selective training program that teaches recent college grads basic the principles of design thinking, business intelligence, business communications, personal branding, emotional intelligence, and establishing business relationships in order to land the right job for them. I was presented with a challenge by POSSIBLE and am in the process of working with a team of fellow Koru participants to prototype, test, and develop a solution to present to a team at POSSIBLE.

Burien, Wa

· Transferred from Chevrolet to bigger Toyota (co-­‐owned company) location and promoted to Human Resources within 3 months of starting as reception · Human Resources for two dealerships and 150+ employees· Process new hire paperwork from application to in person hiring paperwork and terminations · Administered employee benefit programs for health, dental, vision, life insurance, and COBRA· Prepared and facilitated monthly eligible employee orientations and answer any/all benefit related questions · Setup employee profiles for benefits, enter I-9, and other information appropriately for payroll deductions · Established strong relationships with employees in order to create an open and safe environment for communication· Set up events within dealerships for employee engagement

Walla Walla, Wa

Non-Profit Organization located in Walla Walla, Washington aimed to prevent cruelty and promote kindness to animals within the surrounding area. During my 3 years at the BMHS I worked an array of different positions including: -Numerous clerical duties (answering phones, filing paperwork, ECT) -Being a representative at events around the Walla Walla area for BMHS -Processing checks/donations on a daily basis -Helping plan the yearly Silent/Live auction event that brought in over 75% of the BMHS yearly funding