Kayla Uribes Email & Phone Number

Hampton, Virginia, United States

Hampton, Virginia, United States

-Oversees daily performance of 2.1k computer systems and responds to service outages and network interruptions. -Ensures that all computer hardware and software function correctly at all times for 1.2k users. -New computer configuration and deployment and basic hardware, software, and CLI troubleshooting. -Implemented Air Force policies, technical procedures, and standards for preserving integrity and security of data, reports and access across 6 different networks within Distributed Common Ground System (DCGS). -Demonstrates professionalism and courtesy with customers while working to resolve complaints, problems, or questions.

San Antonio, Texas, United States

-Managed a team of Mental Health Technicians and Providers to provide screening and intervention to an at-risk population.-Liaisoned between over a dozen organizations to ensure patient safety and superior communication.-Wrote new Operating Instructions to guide DoD's transition to MHS GENESIS and trained a team of Mental Health Professionals on new procedures for MHS GENESIS. -Conducted assessments for Mental Health concerns and provided critical intervention, including hospitalizations, for individuals at imminent risk of harming themselves or others. -Created and implemented schedules and provider templates. -Patient scheduling and appointment reminders. -Managed and approved timecards utilizing Citrix and Oracle for a 16-person team. -Supervised and mentored several Airmen leading to individual and team recognition. -Managed clinic supply budget and supported process improvements to streamline patient care and documentation. -Documented workplace safety concerns, managed new personnel, and conducted annual training for safety. -Achieved the Humanitarian Medal in support of COVID-19 operations in the military as well as the Air and Space Commendation Medal for outstanding performance.

San Antonio, Texas, United States

-Responsible for completing intakes and providing support mental health services in a joint environment to Air Force, Army, Navy, Defense Language Institute Foreign Language Center (DLI), and Inter-American Air Forces Academy (IAAFA) students.-Assisted mental health providers with developing and implementing treatment plans, conducting group sessions, and intakes.-Performed specified mental health treatment, reported and staffed with providers, documented patient care, outreach initiatives, briefings, and patient education.-Conducted hospitalizations for members at risk of harm to themselves or others and coordinated with several agencies for transportation and treatment.-Led the flight safety program, ensuring knowledge of emergency procedures for flight members, provided monthly safety training, and annual workplace safety training.

Cyber Systems Operations Course

Mental Health Services Course

High School Diploma