Kayla Westfall Email & Phone Number

Responsible for all on-boarding and training of clients on company's practice management software employing a combination of training methods including: training videos, presentations, instructor led sessions, and remote sharing tools. • Managed a portfolio of customer on-boarding projects• Evaluated and proposed improvements for SaaS training materials and SOP’s• Increased production by an average of 30% - leading to improved operational efficiency and business results for customers• Exceeded quarterly upsell targetso Recognized Top Performer: Q3 2016o Recognized Top Performer: Q4 2017

Provided consultation on the development and improvement of marketing strategies. Recognized strengths and weaknesses with current marketing campaigns. Partnered with Marketing Analysts to strongly represent SEM / SEO analysis. • Maintained above 100% on my book of business, every month. • Responsible for managing over $3,400,000 in monthly revenue as a team• Personally managed over 400 clients and $400,000 in monthly revenue• Below 12% churn percentage monthlyo Consistently awarded Consultant of the Month

Nationwide

BioTek Allergy Labs provides an in-office allergy testing and treatment program to assist physicians in the treatment of airborne allergens.

Phoenix, Arizona Area

A global full life-cycle recruitment company of all levels of staff and departments in medicine. Recruits for high volume, hard to fill and niche market positions worldwide. Contracts with doctors from major hospital groups and small community clinics to private practices.