Kaylea Crabbe Email & Phone Number

Nashville, Tennessee, United States

Nashville, TN, United States

Hospitality Management Professional achieving 5-star ratings from every hosted guest, and Superhost and Plus Collection Status for 4 consecutive quarters for top grossing listings in Nashville, TN. Successfully serviced over 35 guest stays and over 400 individual customers in first year. Manages all aspects of marketing and sales and consistently achieves.

Greater Nashville Area, TN

• FAR 135.331 General Emergency Crewmember Training
• G550 Evacuation Crewmember Training
• Advanced In-flight Services Training
• Aviation Hospitality & European Etiquette Training Heartsaver CPR, AED, & First Aid Certification (July 2020)ServSafe Food Safety and Handling Certification (July 2020)Language: English Passport: U.S.

Greater Nashville Area, TN

International

• Oversee all aspects of international implementation projects including account installations; conduct contract audits, manage fully insured book of business for high-end clientele, and troubleshoot and resolve.
• Built and implemented an in-house SharePoint client portal that served as a reporting mechanism for the leadership team and resulted in significant cost savings.
• Consistently meet/exceed quality metrics scoring 100% from customer satisfaction ratings.
• Served as lead over four Lean Six Sigma projects.

Southeast Region

• Managed a book of business nationally for over 600 clients and project managed the individual health insurance exchange project for eight states. Served as primary point-of-contact for customers and sales partners..
• Successfully managed the Affordable Care Act implementation project that covered eight states individual public exchanges.
• Played an integral role in the account implementation that covered 12 business units/functions.
• Designed and developed a time study process that enhanced work-life balance and productivity as well as had a positive impact on the departmental budget.

Jackson, MS

• Provided administrative and business support to key executives within the life and health actuarial division. Handled accounts payable/receivable functions for grant funds and payments. Supported the health insurance.
• Served as event director over the 2013 Mississippi Health Care Reform Symposium.
• Acted as cash custodian over $24M in grant funding.
• Direct the fundraising and planning efforts for the 2012 Southeastern Regulators Association Conference that generated over $350K in funds.

Flowood, Mississippi & Ridgeland, Mississippi

• Directed the activities of 22 employees and motivated staff to improve performance and store revenue. Interviewed potential new hires and provided initial training. Monitored and tracked over $3 million in merchandise.
• Implemented new sales strategies that tripled revenue within first six months of employment.
• Consistently sold $2K+ in merchandise daily often reaching $50K in sales a week.
• Awarded “best sales associate” for consistently maintaining high sales in multiple locations.