Conduct thorough interviews to determine continued financial eligibility and the issuance of accurate benefits per agency guidelines. • Identify and provide special and or emergency needs in a timely manner. • Inform participants about time-limited benefits, and objectives of the program that are aimed at overcoming the barriers to employment and independent living.

• Developed Roa Marketing’s branding, website design, and marketing materials.• Managed company communications, including email, social media, and billing.• Provided comprehensive services to clients such as advertising, logo design, and website maintenance.• Handled contract negotiations and financial transactions, optimizing profitability.

• Managed correspondence, client acquisition, and service scheduling.• Oversaw billing, QuickBooks, and administrative functions including 1099 forms and inventory management.• Implemented office procedures to improve efficiency and created a standard operating procedure manual.• Developed marketing materials using Canva and maintained positive customer relations.• Scheduling and managing therapist and clients’ schedule.• Managing contracts for occupational therapy through… Show more • Managed correspondence, client acquisition, and service scheduling.• Oversaw billing, QuickBooks, and administrative functions including 1099 forms and inventory management.• Implemented office procedures to improve efficiency and created a standard operating procedure manual.• Developed marketing materials using Canva and maintained positive customer relations.• Scheduling and managing therapist and clients’ schedule.• Managing contracts for occupational therapy through the DOE.• Onboard new occupational therapists to clinic.• Performed daily cleaning and disinfecting of the clinic, managed incoming mail, and ran errands to the post office and bank.• Updating and maintaining company's data on Google workshop.• Inventory, billing, and vendor management. Show less

• Created and maintained filing systems and updated the company website.• Coordinated IT functions, facility calendar, and office supplies management.• Managed customer transactions, payroll, employee schedules, and employee certifications.• Handled facility decorations, newsletters, and ensured smooth operation of office functions.• Booking, scheduling, and creating contracts.• Administrative support to all internal departments.• Implementing and maintaining… Show more • Created and maintained filing systems and updated the company website.• Coordinated IT functions, facility calendar, and office supplies management.• Managed customer transactions, payroll, employee schedules, and employee certifications.• Handled facility decorations, newsletters, and ensured smooth operation of office functions.• Booking, scheduling, and creating contracts.• Administrative support to all internal departments.• Implementing and maintaining procedures/office administrative systems.• Managed email correspondence promptly, handled phone calls and voicemails efficiently, and designed and distributed monthly newsletters to members via email. Show less

• Developed and launched new programs, surpassing revenue goals.• Implemented operational policies, managed budgets, and scheduled client-coach sessions.• Recruited, trained, and managed staff.• Coordinated client appointments with coaches, processed payment transactions, and regularly updated clients with their schedules via email.• Notified clients and employees of schedule changes through email, telephone, and social media.• Responded promptly to telephone calls… Show more • Developed and launched new programs, surpassing revenue goals.• Implemented operational policies, managed budgets, and scheduled client-coach sessions.• Recruited, trained, and managed staff.• Coordinated client appointments with coaches, processed payment transactions, and regularly updated clients with their schedules via email.• Notified clients and employees of schedule changes through email, telephone, and social media.• Responded promptly to telephone calls, voicemails, and emails.• Input data into company software, MaxGalaxy.• Managed and updated client, office, and employee files systematically.• Acquired and systematically organized inventory.• Designed and organized day camps, coordinated safe group activities, and managed the preparation and procurement of supplies. Show less

• Supervised ice rink operations, enforced safety rules, and managed customer transactions.• Utilized POS system to handle customer cash and credit card transactions.• Assisted in the organization and execution of birthday parties and private events.• Supported the Skating School Director in office operations and client scheduling.• Updated physical records and digital files in company software MaxSolutions, to maintain current, accurate, and compliant documentation.•… Show more • Supervised ice rink operations, enforced safety rules, and managed customer transactions.• Utilized POS system to handle customer cash and credit card transactions.• Assisted in the organization and execution of birthday parties and private events.• Supported the Skating School Director in office operations and client scheduling.• Updated physical records and digital files in company software MaxSolutions, to maintain current, accurate, and compliant documentation.• Arranged client lessons and handled payment collection. Show less