Kaylee Lu Email and Phone Number

● Managing stocking inventory by setting up daily cadence, managing supplier relations on a monthly basis, and performing demand forecasting of high-demand products by contacting suppliers ahead of time, effectively performing at the level of an assistant manager.● Supervising and delegating tasks to a team of 10+ employees, ensuring efficient workflow and regular check-ins.● Identified potential areas to improve shift patterns and brought the recommendation to the store manager. Analysing and recommending updates to shiftpatterns, resulting in an optimized budget and improved shift coverage.● Providing excellent customer service, addressing and resolving customer inquiries and issues.

● Worked for the regional television and multimedia provider, delivering a range of content through several digital and analogue channels● Led a cross-functional team of 3, delegating tasks for daily street interviews, and ensuring efficient workflow.● Collected and analysed news data and recent trends to propose relevant interview questions, designing and executing survey methodologies.● Reduced interview time by 100 % and increased the number of interviews by 200%, delivering high-quality results with improved efficiency.● Enhanced the visibility of the district news channel by increasing daily program views after taking over the street interview group.

● Led board members and students of 100 in planning and executing activities and future events, resulting in successful events with average attendance of 200+ people, including celebrating traditional Chinese festivals (Mid-Autumn & Spring Festivals), within deadline and constraints, significantly increasing the participation rate of club members.● Led core members in collaboration with small business vendors on negotiating pricing including catering services