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Dynamic program manager and people leader with a track record of building high-performing teams, leveraging data-driven insights, and inspiring leaders to maximize their talents. Dedicated to advancing equity and inclusion through leadership programs and strategic initiatives.
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Leadership Development ManagerAmazon Nov 2023 - PresentSeattle, Wa, Us• Lead the Program Management and Logistics function consisting of seven global PMs to deliver 25+ learning programs for over 7,000 leaders.• Collaborate with cross-functional teams, including Strategic Programs, Content Design and Quality, Stakeholder Management, and Learning Technology, to develop and scale leadership development solutions.• Create the blueprint for the organization’s rhythm of business to execute the key strategic and tactical activities, working backwards from business cadences.• Hire, coach, mentor, and develop leaders across organizational levels. -
Senior Program Manager, Learning And Talent DevelopmentAmazon Oct 2021 - Nov 2023Seattle, Wa, Us• Own the Customer Service organization’s Leaders as Teachers program to nominate, onboard, and manage experience and quality of 450 internal business leaders from 46 global sites to scale leadership development facilitation.• Manage the Leadership Discussion Series program for the global Customer Service organization, featuring live discussions with Amazon directors and vice presidents on leadership topics.• Serve as the Learning Business Partner to the Amazon Business Customer Service and Global Programs organizations, supporting the senior leadership teams to identify and address key skill gaps, foster a culture of continuous learning, and drive business impact.• Host all-hands and senior leadership connection meetings for the global Customer Service organization.• Facilitate in-person and virtual leadership development programs globally.
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Project Manager, Learning And Talent DevelopmentAmazon Aug 2017 - Oct 2021Seattle, Wa, Us• Conduct and analyze needs assessments for senior stakeholders to fill leadership gaps and support organizational strategies.• Design leadership programs, working with various stakeholders to create project plans, track metrics, and gain global approval.• Implement process improvement initiatives to automate and simplify program operations.• Manage the team marketing program, including designing target and global marketing, revamping the website, creating promotional videos, and other creative methods.
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Forum MemberCenter For Conscientious Leadership Nov 2017 - Present• Participate in leadership programs, peer sharing, mentorship, and retreats on the topics of purpose, character development, and service to others.• Recruit and mentor new forum members dedicated to inspiring, developing, and advancing the next generation of high-impact leaders.• Facilitate four Leadership Development Teams over four quarters of Santa Clara University's Leavey School of Business Conscientious Capitalism course. -
Assistant Resident DirectorSanta Clara University Aug 2016 - Jun 2017Santa Clara, Ca, Us• Served on the residence hall Leadership Team to hire and assist in the academic and personal development of Community Facilitators (Resident Assistants). • Effectively responded to and managed emergency/crisis situations via participation in a campus-wide duty rotation.• Advised the Community Council group of residents responsible for building-wide event planning.• Coordinated service desk operations, including hiring a team of desk assistants, scheduling shifts, and ensuring completion of tasks.• Maintained building operations, including resident move-ins and move-outs, facility upkeep, and promoting an inclusive environment for residents. -
Intern, Customer Service Learning And Talent DevelopmentAmazon Jun 2016 - Aug 2016Seattle, Wa, Us• Designed and launched a micro-learning video series on the topic of executive presence, featuring an interview with the Amazon Senior Vice President of Human Resources.• Assisted in the instructional design of classroom workshops and clinics.• Attended the Global Learning and Development Conference, noting key takeaways for implementing innovative changes in training evaluation strategy effectiveness, and collaborated with team members to take action.
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Relay For Life Of Santa Clara University, Club President And Event ChairpersonAmerican Cancer Society Jun 2015 - Aug 2016Atlanta, Ga, Us• Managed Santa Clara University's Colleges Against Cancer club logistics and operations.• Recruited, trained, and retained members of the Santa Clara community to form the planning committee.• Communicated effectively with the planning committee and American Cancer Society staff partner to determine event goals, including local sponsorships and number of teams needed to reach $65,000 fundraising goal.• Delegated responsibilities of the event to the appropriate subcommittees, monitoring progress to ensure completion of tasks. -
Relay For Life Of Santa Clara University, Team Development ChairAmerican Cancer Society Oct 2013 - Jun 2015Atlanta, Ga, Us• Facilitated weekly meetings for 50+ team captains.• Recruited campus leaders to create teams.• Spoke at the opening ceremony about the American Cancer Society.• Personally fundraised $1,200 for the fight against cancer.• Worked with 25 committee members to collectively fundraise over $51,000.
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Relay For Life Of Eastlake High School Event ChairpersonAmerican Cancer Society Aug 2010 - Jun 2013Atlanta, Ga, Us• Facilitated monthly team captain meetings for the 75+ teams.• Led monthly committee meetings to delegate recruitment, fundraising, and sponsorship tasks.• Spoke at the opening and closing ceremonies about the American Cancer Society.• Personally fundraised over $10,000 annually to fight cancer.
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Publicity Intern, Making Strides Against Breast Cancer 5K EventAmerican Cancer Society Apr 2012 - Nov 2012Atlanta, Ga, Us• Responsible for creating flyers, raising money, and recruiting teams for the event.• Spearheaded “Paint the Town Pink” publicity campaign directed towards encouraging youth participation.• Used social media, e-mails, and visuals to advertise professionally.• Promoted fundraising leading to $198,405 total.
Kaylee Hansen Skills
Kaylee Hansen Education Details
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Santa Clara University Leavey School Of BusinessBusiness Management
Frequently Asked Questions about Kaylee Hansen
What company does Kaylee Hansen work for?
Kaylee Hansen works for Amazon
What is Kaylee Hansen's role at the current company?
Kaylee Hansen's current role is Leadership Development Manager at Amazon.
What is Kaylee Hansen's email address?
Kaylee Hansen's email address is ka****@****cer.org
What is Kaylee Hansen's direct phone number?
Kaylee Hansen's direct phone number is +120651*****
What schools did Kaylee Hansen attend?
Kaylee Hansen attended Santa Clara University Leavey School Of Business.
What are some of Kaylee Hansen's interests?
Kaylee Hansen has interest in Event Planning, Management, Volunteering, Civil Rights And Social Action, Marketing, Hiking, Human Resources, Running, Disaster And Humanitarian Relief, Baton Twirling.
What skills is Kaylee Hansen known for?
Kaylee Hansen has skills like Fundraising, Event Management, Public Speaking, Communication, Time Management, Powerpoint, Microsoft Word, Community Organizing, Event Planning, Creative Problem Solving, Leadership, Positive Can Do Attitude.
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