Lead strategic pre-opening engagement and ongoing operational initiatives for de novo urgent care system (25 hospitals), focusing on market awareness, patient acquisition, and veterinary recruitment. Spearhead multifaceted projects to optimize workflows, build community partnerships, and align organizational goals across diverse markets.Key Achievements:-Innovative Training Development: Partnered with Sound Vet to launch a one-day ultrasound continuing education course, establishing the organization as a leader in veterinary professional development and recruitment.- Strategic Market Engagement: Successfully implemented B2B outreach strategies across 14 metro areas, driving community partnerships and supporting the seamless opening of 18 urgent care locations.- Operational Excellence: Enhanced hospital efficiency by streamlining policies and procedures, improving workflows, and creating a more structured organizational framework.

As a leader in animal welfare reform, I develop and execute strategies to drive change across five states (AK, CA, HI, OR, WA), working with key stakeholders to help shelters achieve a 90% save rate. My work focuses on building strategic partnerships, influencing policy, and expanding donor and community engagement to improve animal welfare.Key Achievements:- Launched the California Animal Welfare Funders Collaborative in 2020, securing $200K in grants for 17 shelters, impacting 7,800 cats and dogs in its first year.- Collaborated on the “California for All Dogs and Cats” budget proposal, securing $50M for UC Davis Koret School of Shelter Medicine to eliminate shelter killing by 2025.- Co-created an Executive Leadership Certification program for California shelter leaders, improving lifesaving outcomes for 40% of the state’s intake.- Formed a multi-agency task force in Los Angeles County to streamline operations and improve messaging during pivoting operationals in animal shelters in 2020.

As Senior Manager for the Pacific Region, I developed and executed lifesaving strategies to support shelters and communities in increasing their save rates across California, Washington, and Oregon. My role focused on gap analysis, coalition building, and creating statewide and community-specific plans to advance no-kill initiatives.Key Responsibilities & Achievements:- Managed strategic partnerships in 38 CA counties, and built lifesaving collaborations in Washington and Oregon.- Led strategic plans for 5 of the top 10 highest-need shelters in the region.- Established critical relationships with shelter leadership, policymakers, and stakeholders, driving substantial lifesaving progress in 11 of California’s largest shelters with the greatest need.

As Senior Manager for Best Friends in Los Angeles, I led multiple high-impact departments and programs to advance animal welfare, increase lifesaving efforts, and foster community engagement across the city. I oversaw a $7M budget, managed key relationships with city officials, and ensured seamless operation of critical facilities and partnerships, including the NKLA Pet Adoption Center and over 140 rescue partners within the NKLA Coalition.Key Responsibilities & Achievements:- Led high-volume operations across multiple departments and facilities, including the NKLA Pet Adoption Center, overseeing animal care, admissions, adoptions, and administrative programs. Managed foster and volunteer programs, major events and outreach initiatives, as well as in-shelter client services and intervention programs at three LA Animal Services locations. Also directed the NKLA Coalition, collaborating with over 140 rescue partners.- Contributed to the development and execution of programmatic strategies at the Best Friends LA Pet Adoption Center, with a focus on lifesaving initiatives such as the kitten nursery, adoptions, animal behavior and care, shelter medicine, and admissions.- Oversaw a $7M budget, including compensation and operational expenses, and managed over $1.3M in grants for nonprofit partners.- Served as the key liaison with Los Angeles government entities, including LA Animal Services, the Mayor’s office, and LA City departments.-Administered oversight of the City of LA’s Jefferson Park shelter contract, working with five nonprofit partners to support high-impact lifesaving efforts.- Provided operational leadership in donor acquisition, corporate partnerships, and community engagement to support and advance strategic animal welfare initiatives.

Lifesaving Manager, Best Friends Los Angeles [September 2014-September 2016]As the Lifesaving Manager, I oversaw the implementation, daily functions and growth of the Mission Hills adoptions program as well as the organization’s transport/transfer program and support services areas including foster care, admissions and the volunteer program.Support Services Manager [September 2013-September 2014]As the Support Services Manager, I oversaw the implementation, daily functions and growth of the organization’s transport program and support services areas including foster care, admissions and the volunteer program. Los Angeles Programs Volunteer Coordinator [May 2011-September 2013]As the volunteer coordinator for Best Friends Los Angeles Programs, I developed two brand new and robust adoption center volunteer programs within 16 months, and oversaw all volunteer activity, recruitment, training and retention for our Pet Adoption Center and Spay/Neuter Services in Mission Hills and NKLA Pet Adoption Center in West LA, as well as our remote initiatives and programs throughout the Los Angeles area.

My varied background also includes the following experiences:- Freelance public relations, digital marketing, writing and nonprofit development services [October 2010-June 2011]- Digital Media Program Coordinator with Michelson Found Animals Foundation [June-October 2010]Led the strategy, management, and performance tracking for all digital media platforms at Found Animals. Coordinated with internal teams and external partners to develop and execute event messaging and promotional campaigns.- Account Coordinator/Asst Account Coordinator for Tanner Friedman Strategic Communications [September 2007-June 2010]Managed media relations, social media strategies, and event coordination for a diverse range of clients in industries such as nonprofit, professional services, automotive, retail, and healthcare- Contributing Writer for Six Degrees Magazine [September 2006-January 2009]Lifestyle and entertainment writer with a diverse portfolio, including interviews and profiles of film and TV actors, local businesses, influential community figures, and coverage of special events. My work blended storytelling with in-depth reporting to highlight people, places, and moments that resonate with readers.