Kaylee Kerns

Kaylee Kerns Email and Phone Number

Salesforce Administrator @ Michigan State University
Detroit, MI, US
Kaylee Kerns's Location
Detroit Metropolitan Area, United States
Kaylee Kerns's Contact Details

Kaylee Kerns personal email

n/a
About Kaylee Kerns

Dynamic and motivated professional with a proven record of managing projects from concept to completion while providing day to day support and coaching to individuals. Skilled in demonstrating exceptional communication and making critical decisions during challenges. Adaptable and transformational leader with an ability to work independently.

Kaylee Kerns's Current Company Details
Michigan State University

Michigan State University

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Salesforce Administrator
Detroit, MI, US
Kaylee Kerns Work Experience Details
  • Michigan State University
    Salesforce Administrator
    Michigan State University
    Detroit, Mi, Us
  • Michigan State University
    Salesforce Administrator
    Michigan State University Apr 2021 - Present
  • Mortgage Center
    Salesforce Administrator
    Mortgage Center Mar 2019 - Apr 2021
    Southfield, Mi
    • Complete configuration and customization of the Salesforce Platform, including users, roles, security, profiles, workflows, rules, and custom objects.• Optimize processes, campaigns, and workflows to improve efficiency of the Salesforce Platform.• Enhance user satisfaction with Salesforce.com by improving usability, accessibility and value.• Create and maintain system-related documentation, such as business requirements, process flows, data maps, configuration worksheets.
  • Mortgage Center
    Crm Specialist
    Mortgage Center Jun 2017 - Mar 2019
    Greater Detroit Area
    • Plan, create, and execute campaigns in Salesforce.com• Identify reporting needs, create dashboards, and analyze results to drive overall CRM strategy• Optimize processes, campaigns, and workflows in Salesforce to improve efficiency• Provide one-on-one and group training and coaching to end users
  • Mortgage Center
    Marketing Account Representative
    Mortgage Center Aug 2015 - Jun 2017
    Greater Detroit Area
    • Create direct and online marketing campaigns for B2B and B2C• Build content for email marketing campaigns in Hubspot and Salesforce to follow the customer through the purchase lifecycle• Work in conjunction with the Marketing Department to deliver ongoing reports• Plan and attend training seminars and networking events
  • Seed Staffing On Contract With General Motors
    Social Media Customer Care
    Seed Staffing On Contract With General Motors Mar 2015 - Aug 2015
    Greater Detroit Area
    • On contract with General Motors, working on-site • Worked in tandem with the social media team to deliver exceptional customer service to GM customers• Participated as a direct contact to customers as part of the Global Connected Customer Experience
  • Wanigas Credit Union
    Assistant Marketing Manager
    Wanigas Credit Union Jul 2013 - Mar 2015
    Saginaw, Michigan Area
    • Maintained public website and social media posts• Worked closely with Marketing Director to accomplish marketing projects• Prepared for and attend sponsored events that showed community support• Ordered promotional products and logo apparel for employees• Communicated closely with the Board of Directors for upcoming events, projects, and meetings
  • Wanigas Credit Union
    Intern
    Wanigas Credit Union Aug 2010 - Jul 2013
    Saginaw, Michigan Area
    • Promptly learned the order of tasks and the computer systems• Scanned loans and other important documents in a timely matter• Completed work accurately and swiftly while simultaneously organizing documents• Greeted members as they arrive and answered their requests successfully and efficiently
  • Walt Disney World
    College Program Internship
    Walt Disney World Aug 2008 - Jan 2009
    Orlando, Florida Area
    • Ensured guests had an enjoyable experience while staying at Disney’s Port Orleans Resort Riverside• Proven adaptable skills when rotated around shops while in the food court• Successfully trained as a General Teller for Disney’s Port Orleans Resort Riverside• Thrived for creativity while creating magical moments with guests daily

Kaylee Kerns Skills

Marketing Social Media Customer Service Event Planning Microsoft Office Social Networking Marketing Strategy Advertising Online Advertising Online Marketing Fundraising Event Management Social Media Marketing Facebook Marketing Symitar Hubspot Marketing Communications Salesforce.com Photoshop Indesign Microsoft Publisher Google Analytics Google Adwords Customer Experience Customer Relationship Management Teamwork Leadership Time Management Email Marketing Team Building Facebook Salesforce Salesforce.com Administration Salesforce Training Pardot

Kaylee Kerns Education Details

Frequently Asked Questions about Kaylee Kerns

What company does Kaylee Kerns work for?

Kaylee Kerns works for Michigan State University

What is Kaylee Kerns's role at the current company?

Kaylee Kerns's current role is Salesforce Administrator.

What is Kaylee Kerns's email address?

Kaylee Kerns's email address is kk****@****ter.com

What schools did Kaylee Kerns attend?

Kaylee Kerns attended Northwood University, Delta College.

What skills is Kaylee Kerns known for?

Kaylee Kerns has skills like Marketing, Social Media, Customer Service, Event Planning, Microsoft Office, Social Networking, Marketing Strategy, Advertising, Online Advertising, Online Marketing, Fundraising, Event Management.

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