• Performed, structured, and streamlined general office duties including faxing, copying, answering phones, distributing mail, managing schedules, booking travel, inventory management, and shipping• Created promotional manuals for all general marketing offerings, Street Team training and promotions, and National “Shroom’s Gone Voodoo” promotion• Collected, formatted, and analyzed data including promotional sales data, customer contact and feedback data, social media post data, and special menu offering data • Managed and responded to online comments and complaints system• Helped with company merchandise program including managing inventory, managing online merchandise store, planning catalogue photo shoots and release dates, distributing merchandise to franchisees, and creating a merchandise survey • Aided in monitoring web presence including social media and official site• Compiled and organized company information including lists of corporate staff, store contact information, owner contact information, and promotion participants• Created a catalogue of company artwork, company signage, customer comments regarding nutrition, store profiles, company “gear”, menu pricing, store photography, and stores’ marketing funds requests • Planned and organized Sam Adams Promotion Launch Party and Haiti Relief Benefit efforts• Aided in planning September 2010’s Annual Franchisee Conference

Aided in monitoring web presence including social media and official siteCompiled and organized company information including lists of corporate staff, store contact information, owner contact information, and promotion participantsCreated a catalogue of company artwork, company signage, customer comments regarding nutrition, store profiles, company "gear", menu pricing, store photography, and stores' marketing funds requests Planned and organized Sam Adams Promotion Launch Party and Haiti Relief Benefit effortsAided in planning September 2010's Annual Franchisee ConferenceFifth Letter, Graphic Design Studio

• Identified and researched new business opportunities• Implemented new system to organize contacts, deadlines, and tasks• Created promotional business to business materials• Collaborated on grant program projects