Kaylee Pinks Email & Phone Number

Hello! I’m Kaylee Pinks, a dedicated student at Walsh College, with a passion for information technology as the field continues to assist with informed decision-making, enhanced communication, and secured access to data in our technology-driven world. My academic journey and hands-on experience have equipped me with valuable skills in problem-solving, teamwork, and time management.I hold an associate degree in Network Security from Macomb Community College, where I have gained foundational knowledge in programming, networking, and operating systems—skills that are essential for working with data in secure and efficient environments. In my current role as an Information Technology Support Technician at Universal Logistics Holdings, Inc., I provide technical support while also honing my problem-solving skills by troubleshooting hardware, software, and networking issues. I assist users as an administrator through software installations and configurations, active directory, and overseeing DUO security - among many other services. My previous experience as a Front-End Supervisor at Erma’s Original Frozen Custard and as a Librarian Clerk at Roseville Public Library developed my skills in teamwork, organization, and documentation, all of which are essential for successful and effective reporting. I’m excited to continue growing in the field of information technology, using computer equipment and tools to solve complex problems. Outside of work and studies, I enjoy reading, running, and watching movies with family and friends—activities that allow me to relax and recharge.