Acted as main point of contact for all administrative queries for the Executive Business Centre. Oversaw grade entry and quality measures. Promptly responded to student queries on a range of issues related to the student lifecycle.

Assisted with maintaining CRM database and maintaining clean data. Helped to arrange and deliver events and webinars that complimented the research within the organisation.

Oversaw administration for Members/Patrons of ZSL London Zoo. Assisted with answering guest queries and actioning direct debit payments/renewals.

Promoted to Senior role within commercial team. Role demanded more senior responsibilities such as overseeing guest health & safety as well as acting as site manager when needed. Other tasks included stock taking and liaising with external vendors.

Retail host within a commercial space in a popular tourist destination in London. Handled cash and served guests as well as answering guest queries.