Kayleigh Baxter Email & Phone Number

London Area, United Kingdom

London, England, United Kingdom

London, England, United Kingdom

Durban Area, South Africa

As part of my job duties at this firm, I assess and facilitate training needs as well as manage conflicts of staff to improve learning, productivity, and performance. Also, I ensure company adherence to FICA, FAIS, LTIA, and new regulations. Moreover, I hire and educate new employees on MS programs, product training, and team integration. In addition to the above responsibilities, I update policy summaries and training material to keep the company up to date with the latest regulations and create streamlined procedures for helping business scale better. Furthermore, I conduct weekly training sessions for staff that cover a range of topics, including soft skills, internal team processes, systems, and insurance products while complying with team-specific aims and company brand values. I utilize competitive online platforms to assess learning and amplify training efforts. Furthermore, I manage the TSA website while adhering to changes in the insurance policy and liaise with brokers to sustain and promote every lead to a successful deal. Lastly, I plan, organize, and lead emotional climate index discussions and provide feedback to the MD.Following are some of my achievements: Secured 98% compliance at quarterly audit, after earlier falling of corporation to 68% compliance. Improved induction procedures for new employees by streamlining product training methods. Increased staff knowledge on company products by compiling a collection of training videos. Created internal guidelines to assist staff in evaluating financial crime prevention documents. Developed system tutorials for brokers and clients by collaborating with interdepartmental teams. Ensured employee information protection by creating company policy in accordance with South African law. Conducted knowledge gaps analysis of staff and provided high-end support in organizing successful training sessions by arranging and onboarding external trainers.

Bachelor Of Commerce Honours In Business Management, Business, Management, Marketing, And Related Support Services

Bachelor Of Commerce - Bcom, Law

Achievements: Second highest achiever in BCom Law final year Second highest achiever in BCom Law

Matriculation