Kayleigh Ford Email and Phone Number

Imput orders from retailers into the Hypnos order management system.Liaise with retailers/ customers when there are queries to an order placed.Release orders to the manufacturing team to fulfill the orders.

Night placement.Supporting customers who complete online supermarket shopping.Collating items for orders ensuring they are correct and on time

Respond and action tickets for purchasing supplies or supporting with general issues in the office.Liaise with staff drivers to organise Managing Director and senior associate travel arrangements.Assist with the first draft of company policies, most recent policy being Physical Access and Data Management.Support reception when necessary.Restructure the store cupboard and initialise a working inventory to manage stock.Collate information for SECR environmental reporting data.Liaise with suppliers to manage perishables within the office and research for alternatives that were more beneficial to the company.Communicate with staff onsite and complete lunch orders.

Administrative / Secretarial:• Generate letters and documents.• Sort director’s post and action specific items as necessary.• Generate monthly invoices and keep a record of invoices sent to clients.• Set up new clients on in house systems and amend details accordingly. • Upload the Statutory Books to First Order if required.• Formation of new companies through an external consultant as and when required.• Confirmation Statements – generate a summary of information and invoice, send to client for signature. Upon return, file electronically with Companies House.• Keep Statutory Books up to date, Companies House filings and preparing minutes.• Liaise with HMRC when required.• Office facilities for clients – scanning, e-mailing post, posting cheques, forwarding correspondence as necessary• General administration – Letters of Engagement, bank audit letters, follow-up letters, contacting clients for records, photocopying, filing, scanning, archiving• General reception support including answering telephone queries, scheduling meeting rooms, organising couriers etc

• Support all of our home services with their Assistive Technology including installation and maintenance of equipment. • Maintain and install Assistive Technology into residential and supported living homes. • First line support for troubleshooting and problem inquiries.• Search for new equipment’s to meet the ongoing and new needs that arise. • Attend seminars and exhibitions to learn about new and upcoming technologies and new processes that we can implement into our services. • Liaise with the home managers to ensure that they have everything they need to run an efficient service. • Conduct quarterly reviews of installed equipment. • Work closely with the finance department to generate purchase orders and to process invoices. • Generate monthly reports for the directors.• Manage and maintain stock using self made Access Database.• Run my own large projects and to support other projects that are currently underway within the Assistive Technology department.• Run EyeGaze sessions with residents and staff to engage the use of the technology and to keep the content fresh.• Content up loader for our department’s Sharepoint site which gives the homes and services up to date information of all our Assistive Technology updates and findings. The site also has user guides and equipment support to the home staff.• Support with information sessions and assessments of Assistive Technology for people with Learning Difficulties.

• Manage day to day attendance of students from year 7 – 11.• Ensure session registers are completed promptly and correctly.• Contact parents to establish why students are not at school by SimsIntouch contact system and calling when not receiving a response.• Putting students on punctuality report when late often to school.• Arranging meetings with parents when student’s attendance drops too low.• Contact the EWO (Education Welfare Officer) for Brent for referrals of non-attendance to school and unauthorised term time leave.• Run reports and analysis for Senior Leadership Team on a weekly basis.• Liaise with the Heads Of Year and other staff members throughout the school to obtain all information possible• Input data such as manual registers and sign in and out sheets

Covered all front of house operationsFully knowledgeable on tills, collection, customer services, Argos store cards and jewellery.

• General admin and reception.• Internal exam administrator for Pearson Vue and Prometric.• Organising exam bookings in person, online and over the phone• Entering and recording attendance data on international students.• Writing warning letters to students who didn't attend college.• Updating college website information and graphics.• Assist with video editing for the college website.• Scanning and uploading documents into students electronic filing system