Kaylen Govender Email & Phone Number

City Of Cape Town, Western Cape, South Africa

Cape Town, Western Cape, South Africa

• Developing a content marketing plan and editorial calendar to align with Marketing Strategies.
• Creating engaging and shareable content for a blog, Facebook page, monthly newsletters and/orpromotional videos.
• Providing community feedback to the management and stakeholders.
• Planning and executing community initiatives and programs.
• Monitoring social media campaigns and analyze web traffic from the online community using keyperformance indicators (KPIs).
• Finding new marketing and outreach opportunities to push brand image and products.

Cape Town, Western Cape, South Africa

Defining and optimising the customer service experience across all touch points, including current and future digital and social channels. I am responsible for managing a team of Community Managers, the performance and output of the overall team to strive to continually improve skills and processes ensuring the best in breed service experience for the.

Cape Town Area, South Africa

• Ensuring content is posted timeously across social media platforms
• Writing content that is suitable for various social media platforms
• Responding to and addressing the community’s queries and complaints efficiently, professionally and timeously
• Briefing in images to a design team in a clear and concise manner
• Liaising with client and addressing key queries around social media
• Driving engagement and conversations with the community and ultimately establishing brand loyalty

Cape Town Area, South Africa

• Executing and optimising content during campaigns to ensure momentum and optimal visibility
• Compiling weekly / monthly social media platform reports and campaign reports
• Live tweeting from events
• Keeping up-to-date with the latest trends within the digital and social media landscape
• Inputting into campaign ideas and creative brainstorming sessions
• Executing social media competitions and collating entries

Cape Town Area, South Africa

• Managing social media profiles
• Content creation
• Editing and sourcing images
• Copywriting
• Sport writing
• Specialised in all things Formula 1 related

Cape Town

• Managed all editorial projects
• Content creation
• Copywriting
• Partner communication
• Uploading content on the website through the back-end
• Creating content for banners and various other marketing tools

• Uploading content on the website via WordPress
• Content creation
• Uploading and requesting artwork from clients for their web profiles
• Public Relation Exercises
• Marketing Co-ordination
• Assisting Production and Marketing Team