Kaylene Jablecki

Kaylene Jablecki Email and Phone Number

Vice President of Passenger Operations at Massachusetts Coastal Railroad / Cape Cod Central Railroad @ Disney Parks & Resorts
Kaylene Jablecki's Location
Barnstable County, Massachusetts, United States, United States
Kaylene Jablecki's Contact Details

Kaylene Jablecki work email

Kaylene Jablecki personal email

n/a
About Kaylene Jablecki

Railroad Industry - Passenger Operations and Management

Kaylene Jablecki's Current Company Details
Disney Parks & Resorts

Disney Parks & Resorts

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Vice President of Passenger Operations at Massachusetts Coastal Railroad / Cape Cod Central Railroad
Kaylene Jablecki Work Experience Details
  • Massachusetts Coastal Railroad / Cape Cod Central Railroad
    Vice President Of Passenger Operations
    Massachusetts Coastal Railroad / Cape Cod Central Railroad Dec 2021 - Present
    Massachusetts, United States
  • Disney Parks & Resorts
    Social Media Representative/Panelist
    Disney Parks & Resorts Jan 2010 - Present
    Active Panelist: 2010, 2011, 2013, 2014 & 2018. The Disney Parks Moms Panel is an online forum of vacation advisors made up of everyday people who will answer questions and offer advice to families in the process of planning a trip to Walt Disney World® Resort. Representatives are chosen annually from a worldwide search of over 20,000 applicants. Panelists are independent contractors, not employees of The Walt Disney Company, and all opinions are their own. Visit our website and submit your questions at: www.disneyparksmoms.com.
  • Memory Maker Mom
    Freelance Writer Specializing In Walt Disney World Travel
    Memory Maker Mom Mar 2008 - Present
    Www.Memorymakermom.Com
    Owner/ Editor of Memory Maker Mom (memorymakermom.com) - Maintain blog with relevant, exciting content for my readers. In addition, I write sponsored articles for other websites and companies, helping to promote their products and hosting giveaways via Twitter, Facebook, and other Social Media outlets.
  • Cape Cod Central Railroad, Massachusetts Coastal Railroad
    Manager Of Passenger Operations
    Cape Cod Central Railroad, Massachusetts Coastal Railroad Sep 2013 - Dec 2021
    Cape Cod, Massachusetts
    As Manager of Passenger Operations, I ensure the overall success of the Cape Cod Central Railroad. This includes providing the successful delivery of a superior guest experience on all Cape Cod Central Railroad’s passenger trains. To achieve this level of service delivery, I am the direct supervisor of the depot staff and on-board staff. I am the escalated contact for addressing and responding to Customer Service issues pertaining to the products. I work directly with the caterer in regards to food and beverage needs. I maintain an accurate Operations Plan and ensure that all departments are kept up to date with any changes. I interview, hire, and train of all Cape Cod Central Railroad staff,. I handle payroll and scheduling for them, ensuring that I am managing the bottom line. I am co-administrator for ADP and handle payroll processing. I serve as a liaison between the local community and Cape Cod Central Railroad. Additionally, I have served as the Event Manager for the Christmas trains for eight holiday seasons and consistently deliver a high quality product. In 2016, I served as Event Manager for The Polar Express Train Ride which hosted over 15,000 passengers at our successful event. In 2020, as Event Manager for same same event, we delivered a successful season despite multiple challenges. I have coordinated and managed all aspects of multiple Special Event trains including beer tasting and wine tasting trains, field trip trains, weddings and much more. I serve as Sales & Marketing Manager and I oversee the day-to-day passenger operations and work closely with other departments to guarantee a high level of customer satisfaction. I am qualified on NORAC Operating Rules.
  • Chevrolet Blog
    Editor / Writer
    Chevrolet Blog Jan 2011 - Dec 2011
    2011 (chevyqueenoftheroad.com) - contributed weekly unique content for the site and promoted it via Twitter, Facebook and other Social Media outlets. Appeared on Fox 25 News - Boston for 3 segments as Editor of Queen of the Road. Site is currently in transition and offline.
  • Northstar At Tahoe
    Front Office Manager
    Northstar At Tahoe Oct 1997 - May 1999
    Lake Tahoe, California
    Managed daily front office operations for the lodging needs of a year-round resort. This included check-in, check-out, telephone reservations, scheduling of 20 employees, budgeting and ensuring complete customer satisfaction with both external and internal customers (other departments).

Kaylene Jablecki Skills

Blogging Facebook Social Media Social Media Marketing Social Networking Marketing Web Content Online Marketing Editing Management Event Planning Customer Service Twitter Public Relations Press Releases Web Content Management Disney Vacations Disney Travel Writing Seo Copywriting Strategy Content Strategy Event Management

Frequently Asked Questions about Kaylene Jablecki

What company does Kaylene Jablecki work for?

Kaylene Jablecki works for Disney Parks & Resorts

What is Kaylene Jablecki's role at the current company?

Kaylene Jablecki's current role is Vice President of Passenger Operations at Massachusetts Coastal Railroad / Cape Cod Central Railroad.

What is Kaylene Jablecki's email address?

Kaylene Jablecki's email address is ka****@****ain.com

What skills is Kaylene Jablecki known for?

Kaylene Jablecki has skills like Blogging, Facebook, Social Media, Social Media Marketing, Social Networking, Marketing, Web Content, Online Marketing, Editing, Management, Event Planning, Customer Service.

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