• Utilized nursing process with hospital procedures to provide safe and competent care to neonates in a critical care setting.• Accurately documented cares and updated patient chart using electronic health record MediTech. Protected patient confidentiality in compliance with HIPPA. • Provided direct patient care such as medication and vaccination administration, venipuncture, lab collection, monitoring, bathing, and feeding.• Prioritized patient assignments and collaborated with healthcare team to promote optimal outcomes. Ensured open communication with physicians as patient status, including lab results, changed. • Educated guardians on health, safety, and care of infants. Assessed understanding and provided feedback as necessary. Collected consent forms upon patient admission and with procedures, including vaccinations. Encouraged bonding and participation in patient cares.

• Maintained clean environment, organized and stocked supplies.• Timely and accurate documentation using EPIC Hyper Space.• Prioritized patient needs and cares, maintained safety at all times. • Assisted with I/O, transferring, glucose checks, and patient positioning. • Collaborated with nurses on assessing IVs, catheters, drains, and vital signs.

• Collected and verified payment due at time of patient appointment.• Scheduled appointments with exceptional customer service and communication.• Answered phones in timely manner, provided clients with appointment instructions.

• Lead presentations to groups of 50 or more students using powerpoint. Provided professionalism while keeping audience engaged.• Maintained open communication with incoming students to provide a smooth transition throughout freshman orientation. • Collaborated with team members to help ensure effective setup and breakdown of each orientation activity.

• Supervised and delegated tasks with team collaboration.• Efficiently resolved issues with care and critical thinking. • Created and implemented a new training system for incoming employees.• Actively scheduled and coordinated weekly inventory orders with vendors.• Maintained cleanliness and presentation of stock room and merchandise counter.