-Developed settings and event themes to encourage physician involvement to promote physician relationships within the organization. -Improved company morale and employee satisfaction by planning and executing organization wide events for employees and their families.-Established and maintain purposeful relationships with key stakeholders throughout the Charlotte region to execute successful events.-Enhanced CEENTA’s website presence by optimizing physician and organization webpage titles, meta descriptions and keyword tags.-Created social media initiatives to attract potential consumers while maintaining current consumers.-Identified and evaluated social media key performance indicators to improve social media presence across platforms.

-Provided timely and compassionate care to patients throughout their visit.-Monitored and analyzed physician schedules to optimize patient appointments and forecast potential scheduling conflicts.-Promoted to lead position where I was responsible for training and onboarding new Patient Representatives.

-Gained exposure to health administration in a small private physician practice.-Observed the office manager as he completed tasks in various departments such as revenue cycle, finance, marketing, and facilities management.-Assured the role of patient representative to assist with high volume and provided extra coverage.

-Participated in the planning and execution of a 17-week mentoring program designed to promote healthy living among girls ages 8-13 at Bruns Elementary School. -Planned, coordinated, and executed QuitSmart Smoking Cessation Facilitator Seminar funded by Duke University.-Provided healthy lifestyle counseling for employee participants in the weight management program, averaging 200 encounters per day.