● Demonstrated consistent error free audit scores and delivered high quality work in a fast paced, ever changing environment.● Ensured quick and accurate scheduling of all types of interviews & contributing to the teams weekly achievement of key performance indicators.● Worked with recruiters, interviewers, and candidates globally, providing support for their daily needs and creating a strong & professional partnership with them to ensure they get the best experience.● Chosen to be a mentor to help those with questions or concerns regarding their cases.● Selected for the task force to help with the transition after google reductions as a result of my highperformance.● Consistently achieved and exceeded weekly quotas by scheduling an average of 300+ interviews permonth with speed & accuracy, maintaining a 100% success rate in critical/non-critical cases.● Created an outstanding experience for candidates in various roles, including product managers, softwareengineers, program managers, and other technical / non - technical positions.● Proactively combed through each ticket to make sure all of the information input was correct and can bescheduled correctly.

● Assist the president of the company and clients to ensure business success and satisfaction. ● Create Excel spreadsheets providing an organized flow for operations.● Enter customer data through online applications.● Manage customer billing information and transactions.● Daily tasks are completed by using Adobe, Microsoft, and Google.● Establish new contacts while maintaining resilient relationships with customers.

● Quote new business applicants on various websites to ensure they get the best unique policies.● Work alongside the president of the agency to ensure business success and client satisfaction.● Learn new updates and conduct team meetings by strategizing accordingly.● Daily tasks are completed by using Adobe, Microsoft, and Google.● Build relationships maintaining priority that the customer happiness comes first.

● Manage client accounts and policy details.● Assist president of company and clients to ensure business success and recruiting.● Dictate social media accounts to gain new clients and increase business awareness.● Handle customer billing information and transactions.● Understand company policy to ensure hiring expectations are met for future recruiting.● Cultivate new and long-lasting relationships with clients.