Kayley Blome Email & Phone Number

El Segundo, California, United States

Los Angeles, California, United States

• Lead end-to-end UX design and branding of an online shop for a small business to increase interaction with their product and drive sales
• Conduct user research to identify user needs and pains points and synthesized the data to find key insights to inform design decisions
• Collaborate with the client and developer to ensure design decisions align with business goals and technical feasibility

Redondo Beach, California, United States

• Assisted 4+ students in meeting the goals of their individualized education plans by collaborating with teachers to figure out how to best support the student and their specific needs
• Helped students better understand curriculum and complete assignments by leading focus groups of 3+ students and facilitating peer discussion

Torrance, California, United States

• Designed educational handouts for parents to utilize at home during the pandemic by researching beneficial activities and tailoring them to meet the needs of the children
• Created educational videos for teachers to use during telehealth session by creating active animations specific to different songs and animations

Greater Los Angeles Area

• Monitor 15+ fitting rooms and facilitate company protocol to ensure efficiency, reduce loss, and promote sales through add-on opportunities
• Participate in fit-sessions to provide the customer with product knowledge regarding size, fit, and brand to help choose items that reflect personal style and shape
• Utilize familiarity with current industry trends and changes to style customers and influence buying decisions
• Operate register to process cash, check and credit card transactions, place online orders, and process returns and exchanges
• Maintain knowledge of current promotions, return/exchange guidelines, payment policies and security practices

Greater Los Angeles Area

• Conduct consent process with each participant and administer survey according to lab protocol
• Prepare lab equipment properly and timely to ensure usable data
• Analyze and code video footage using ELAN software to test hypothesis and organize data
• Attend weekly seminars to discuss research projects, methodologies, and experiment feedback

Greater Los Angeles Area

• Replenished and organized sales floor with a focus on top selling merchandise
• Recommended, selected and helped locate merchandise based on customer needs and desires.
• Maintained cleanliness and order of the store through familiarity with the floor plan
• Performed cashier duties, including opening and closing the registers, recording till amounts
• Managed fitting rooms in an proficient manner to ensure efficiency and reduce retail loss

El Segundo, CA

• Prepared product to-order by company standards of presentation and quality
• Delivered an in-depth and clear explanation of the unique company product with an emphasis on locally sourced, organic ingredients and benefits of the preparation method
• Obtained orders and processed transactions simultaneously to expedite wait time
• Recommended additional items using persuasive rhetoric to increase store sales
• Collaborated with co-workers to ensure maximum efficiency in a fast-paced environment

Redondo Beach, CA

• Managed and zoned 5+ associates on the sales floor to drive sales and ensure maximum coverage of the store
• Calculated hourly sales, set hourly and daily goals, and analyzed KPIs to track performance of the sales team and store
• Organized and replenished the sales floor with new and existing inventory to create visually appealing displays for the store
• Developed long lasting customer relationships through individual assistance and genuine interactions to increase customer loyalty and retention
• Awarded as top sales performer in 2016 and two-time employee of the month

Redondo Beach, CA

• Trained new employees in providing optimal customer service and delivering quality product
• Formulated weekly schedules that accommodated 15+ employees
• Allocated opening and closing duties and downtime tasks to ensure shop cleanliness and organization
• Assisted in inventory counts, ordered supplies, and processed and itemized deliveries to maintain an adequate stock
• Exhibited menu and product expertise in answering questions about taste preference and nutrition facts to accommodate customer needs

Certification Of Completion, Ux/Ui Design

• Completed 500+ hours of comprehensive coursework and multiple projects by conducting different types of research and using the data to.

Bachelor Of Arts - Ba, Anthropology

• Fostered strong written and communication skills through writing reports and creating presentations that are comprehensible, relevant.

Associate Of Arts - Aa, Social And Behavioral Sciences

Activities and Societies: Alpha Gamma Sigma Honor Society, Honors Transfer Program• Gained research, critical thinking, and written skills.