As a Spa Manager with over eight years of experience, I have led and managed all aspects of spa operations, from employee training and performance reviews, to compliance and customer service. I have a proven track record of increasing the visibility and revenue of the spas I managed, using my strong background in advertising and online marketing.I have extensive knowledge and training in luxury hospitality and skin care, including Forbes Travel Guide & AAA standards, and medical esthetics. I am always eager to learn new skills and techniques, and to share them with my team and clients. I apply my expertise and skills to ensure the highest standards of quality and satisfaction. Most recently, I was the General Manager at Hand & Stone Massage and Facial Spa, where I oversaw the daily operations and growth of the business. My mission is to provide exceptional luxury spa services that enhance the well-being and happiness of the guests and members.