Kayloni Pearson Email & Phone Number

United States

Remote

• Lead collaborative efforts with faculty, staff, and internal teams to streamline communication strategies, ensuring cohesive messaging across diverse departments.• Provided tailored guidance and coaching to students, fostering engagement and support throughout their educational journey.• Maintained proactive communication channels via phone and email, nurturing strong student relationships and enhancing brand loyalty. `• Designed and executed targeted academic success initiatives for over 230 students, aligning strategies with individual academic standings, career aspirations, and personal circumstances.• Maintained an 87% student retention and improved student retention rates by 3% in the last two terms, with 5% of students on my caseload successfully completing their degree and graduating in the last year.• Effectively communicated university policies and procedures to students, faculty, and staff, ensuring compliance and understanding across all stakeholders.• Leveraged Salesforce and Microsoft Office to streamline administrative processes, enhancing efficiency and data management accuracy.• Skillfully navigated challenging conversations with students facing academic or personal hurdles, implementing customized strategies to facilitate their success.• Demonstrated adaptability and empathy in working with a diverse student population, fostering inclusivity and accessibility in support services.

Portsmouth, Nh

• Managed data integrity within the database, ensuring accurate patient information for informed medical decision-making.• Reduced data discrepancies by 3%, improving the accuracy of medical records and billing process.• Identified and resolved database issues, contributing to streamlined operations and enhanced efficiency.• Collaborated on special projects to support team members in meeting monthly quotas, driving overall departmental success.• Contributed to achieving monthly quotas consistently, meeting or exceeding targets by 5%.• Facilitated charge processing and review procedures, ensuring compliance with regulatory standards and billing accuracy.• Demonstrated strong teamwork and independent problem-solving skills, contributing to a cohesive and efficient work environment.• Prioritized and managed tasks effectively to meet deadlines and deliverables, optimizing productivity and project outcomes.

Durham, Nh

• Evaluated student academic transcripts to identify whether they followed a rigorous curriculum.• Facilitated group discussions with outreach advisors to students regarding the college process• Reviewed academic transcripts and updated the review sheets per semester• Processed new applications into the student database.

Course - Social Work Practice

Durham, New Hampshire

• Assisted with Freshman Orientation Summer of June 2012 and 2013• Facilitated group discussions about being a college student• Walked through registering for first semester courses

M.A. Communications With A Concentration In New Media And Marketing, Communication And Media Studies, 4.0

Bachelor Of Science (B.S.), Social Work, 3.5 Gpa