Kayl Parker work email
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Kayl Parker personal email
I'm passionate about business knowledge, operations, & people, and I find joy in creating systems within ambiguity. I excel in fast-paced, creative, and collaborative environments that require inventive problem-solving and organization skills. Efficiency and processes are some of my favorite things. My working style is 'driver' and I'm interested in all things content, taxonomy, and information. 📚
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Senior ConsultantSparklosSeattle, Wa, Us -
Business ManagerSparklos Jul 2022 - PresentSeattle, Washington, United StatesThought partner & trusted advisor to chiefs of staff and executive leadership teams. Focus on productivity and efficiency surrounding business strategies, evaluate company performance, and supervise employees. Proactively identify gaps in current systems. Tackle back-end systems and day-to-day operational minutiae. Focus on the 'how' of business operations, so leaders can target the 'what' & 'why'. Continually make something out of nothing by shaping ambiguous goals into actionable systems. Make judgment calls with a limited amount of information that are aligned with organization’s agenda, vision, and priorities. Act as both gatekeeper and protector of leadership team’s time, energy, and resources. -
Esg Content CoordinatorNasdaq Jun 2022 - Jul 2022Seattle, Washington, United StatesSME for Global Reporting Initiative (GRI) Framework, overseeing implementation of standard within the OneReport platform per GRI certification as well as knowledge transfer and training. Implemented team-wide knowledge management solutions, including building an internal knowledge base to support search, browsing, and discovery leading to a 45%+ increase in findability, confidence in content, workflow satisfaction, and clarity of expectations scores based on stakeholder surveys. Conducted application testing for new software development, working cross-functionally with development and product teams. -
Graduate Esg Metadata InternNasdaq Jun 2021 - Jul 2022Seattle, Washington, United StatesWork with SME's to translate published standards into cohesive and intuitive digital surveys. Create and test formatting standards per rating organization requirements as well as OneReport systems requirements. Participate in process improvement strategies to ensure ongoing team scalability. -
Reader/Grader Lis 537 (Construction Of Indexing Languages)University Of Washington Dec 2021 - Mar 2022Seattle, Washington, United StatesPrepared and graded indexing assignments and course papers, providing constructive and actionable feedback to students' constructed thesauruses, taxonomies, and ontologies. Maintained grading records. Managed and responded to course related correspondence. Attended instructor/employee meetings. -
Manager Of Member ExperienceArmoire Oct 2019 - Sep 2021Greater Seattle AreaManaged the Armoire MX team to ensure contribution to business goals while promoting an engaging work environment. Developed and implemented team-wide key performance indicators and performance reviews, in addition to onboarding and training programs. Collaborated with Product teams to consistently generate and test innovative solutions to improve UX and customer experience. Created and maintained internal knowledge base and workflows to ensure knowledge capture. Lead team to highest customer satisfaction rating in company history. -
Member ExperienceArmoire May 2019 - Oct 2019Greater Seattle AreaDeveloped processes for collecting customer feedback to provide quantitative and qualitative insights for our internal teams. Generated ideas for and managed projects that directly contributed to business goals and company-wide OKRs. Managed outgoing customer email and messaging drips to improve customer satisfaction and retention. -
Customer Support Specialist IiIntercom Oct 2017 - Apr 2019Greater Chicago AreaSupported customers by communicating efficiently and effectively via chat, email, and phone from initial contact to resolution. Worked directly with management to establish data-driven goals and lead initiatives to improve team-wide metrics while maintaining industry-leading KPIs. Managed the support team's social channels, including support team's public Twitter handle. -
Operations Director & Customer Service ManagerKh Photography Sep 2016 - Aug 2017Chicago, IlIndependently managed daily operations at high-volume photo studio including customer relations, orders & systems, and all editing needs. Displayed ability to wear many different hats, often simultaneously, to optimize productivity in-studio and on-location photo shoots. Developed standardized office systems to promote efficiency and ensure high-level of customer support and product delivery.
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Portrait Photographer & Studio ManagerWarby Parker Apr 2015 - May 20163964 Magazine Street, New OrleansIndependently conducted portrait sessions in-studio with evolving clientele, as well as managed day-to-day studio operations. Excelled in fast-paced sales environment requiring constant multi-tasking and excellent time management while exhibiting heightened problem-solving skills. -
Portrait Photographer & Studio ManagerWarby Parker Nov 2014 - Mar 2015837 West Armitage Ave, Chicago -
Senior Customer Service RepresentativeBella Bridesmaids May 2013 - Jan 2015Chicago, IlManaged daily office operations, including email, calendar, and phone line. Assisted Shipping Manager in daily fulfillment of outgoing orders. Performed data entry for online shopping experience, requiring excellent attention to detail.
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Photography Tech SpecialistSaic Media Center Jan 2011 - May 2013Columbus Drive, School Of The Art Institute Of ChicagoAssisted patrons with check-out and check-in processes. Tested equipment, performed inventory checks, and trained students on technologies.
Kayl Parker Skills
Kayl Parker Education Details
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Master Of Library & Information Science - Mlis -
Photography
Frequently Asked Questions about Kayl Parker
What company does Kayl Parker work for?
Kayl Parker works for Sparklos
What is Kayl Parker's role at the current company?
Kayl Parker's current role is Senior Consultant.
What is Kayl Parker's email address?
Kayl Parker's email address is ka****@****ker.com
What schools did Kayl Parker attend?
Kayl Parker attended University Of Washington, The School Of The Art Institute Of Chicago, Ucl.
What skills is Kayl Parker known for?
Kayl Parker has skills like Photography, Digital Photography, Adobe Creative Suite, Photoshop, Art, Portrait Photography, Fine Art, Social Media, Editorial Photography, Image Editing, Fashion, Styling.
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