Kaylyn Langdon Email & Phone Number

• Responsible for responding to inquiries for assistance from businesses and stakeholders, providing timely and accurate information, making appropriate connections for assistance & support, and keeping the Department’s senior leadership aware of inquiries, follow-ups, and other communications requiring special attention.• Provides project and services support to the Department’s leadership team and Department’s entities. This may include collecting information from program applicants, staffing events, arranging follow-up services, or other tasks as assigned to support projects and services by the Department’s leadership team.• Represents the Department at meetings and events at the request of the Department’s leadership team.• Regularly interacts with the PA CareerLink® Montgomery County Business Services Team (BST) on behalf of the Commerce Department and Montgomery County Workforce Development Board. Reports ongoing Business Services activity to the Commerce Department and Workforce Development Board and assists with programmatic oversight for procured Business Services. • Provides regular reports to Department leadership team on activities and interactions. Records interactions with businesses in the Executive Pulse database and all other formats & CRMs as directed by Department’s leadership team.• Develops deep knowledge of local, county, state, and federal economic and workforce development resources as well as Commerce Department practices and activities.• Attends to other duties and tasks at the direction of the Director of Commerce, senior Commerce Department staff, and senior County leadership as needed.

Norristown, Pa

Oversee the Employment and Retention Network program’s performance for Montgomery County• Oversee EARN performance, reporting any issues to the Performance Officer• Maintain EARN spreadsheets that include program services, employment, and exit information and will reconcile with Commonwealth Workforce Development System (CWDS) information• Work collaboratively with staff to ensure performance outcomes are achieved and entered into data management system(s) correctly• Has a thorough understanding of all EARN regulations and rules and provides technical assistance to program staff to ensure understanding and compliance with program guidelines• Assists with meeting performance standards as established by WIOA and Department of Labor and Industry• Provide research and support for critical team decisions• Create, maintain, and distribute reports to support team in focusing efforts on topics including, but not limited to: individual program performance and compliance, participant compliance, deadlines, and referrals • Reconcile data entry across systems to ensure consistency and accuracy• Work with staff to ensure customer flow, service delivery, and data management are efficient and effective• Participate in monthly EARN calls with DHS and disseminate information to staff

King Of Prussia

- Greet customers and ascertain what each customer wants or needs- Process orders through phone calls and internet- Assist the process and placement of new product - Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices- Recommend, select, and help locate or obtain merchandise based on customer needs and desires- Describe merchandise and explain use, operation, and care of merchandise to customers- Maintain cash-wrap area; keeping organized, clean, and clutter-free

Norristown, Pa

Pottstown, Pa

• Plan and execute daily lessons for mixed ability levels for grades 6-12• Facilitate whole group and one-on-one instruction for daily grammar/punctuation skills, writing skills, and reading comprehension skills• Monitor each students progress of academics and behavior• Work with counselors/ teachers writing and implementing IEPs for each student and attend each IEP meeting• Communicates regularly with parents and school districts regarding student’s progress with academics and behavior and school functions being held

Pottstown, Pa

Long term substitute who provided emotional and behaviorial support, along with academic support, to students between the grades of 4 and 12.

Pottstown, Pa

• Provide customer service • Operate cash register/cash wrap area• Price and replenish merchandise• Coach/ train new employees

I substitute taught grades K-12.

I substitute taught for grades K-8.

I substitute taught for grades K-8.

• Responsible for 45+ students and 4 staff members.• Planned and executed lessons on Physical activity, Arts and Crafts, and Social Skills from the YMCA curriculum.• Communicated with parents/guardians on a daily basis about their child’s progress and/or needs• Planned various weeks for summer camp.• STARS program coordinator