Kay Manefield Email & Phone Number

Newcastle, New South Wales, Australia

Newcastle, New South Wales, Australia

I actively contribute to the development and implementation of large-scale digital projects, leading the QA testing efforts. Collaborating closely with Business Analysts and Product Managers, I play a vital role in team building and defining business requirements. My responsibilities include identifying testing requirements, scripting test cases, executing user-based testing, and ensuring a robust defect resolution process.Key Achievements:- Successfully supported the transition of paper-based functions to online platforms.- Played a key role in the development and implementation of multiple applications.- Ensured the alignment of projects with business goals and enhanced team efficiency.

Newcastle, Australia

As a Senior Project Officer, I drove efficiencies and communication within project teams, ensuring seamless project execution. Collaborating with diverse business units and stakeholders, I facilitated successful project outcomes, conducted user training, tracked and resolved issues, and played a key role in daily reporting to stakeholders.Key Achievements:- Enhanced team collaboration and efficiency during all project phases.- Successfully communicated project stats to stakeholders, contributing to project success.- Engaged in discussions around process improvements and solutions with relevant business units

Newcastle

My contract role at LWB was as part of the project team to role out a new national client incident system. The majority of my responsibility was testing and quality assurance on an ongoing basis during the build and to make recommendations on functionality and usability of the system. Part of this role was also maintaining a relationship with the developers on the vendor side and working coherently within the project team.

Newcastle, Australia

Business Development and Account Management in the Organic Grocery space. Maintaining relationships with existing customers, ensuring customer satisfaction at the same time as introducing new products to enable growth. Also working on new customers and sales growth in the Newcastle / Central Coast regions.

Sydney, Australia

Responsible for the Account Management of the Produce Pre-pack business. This includes Supermarket and independent accounts. Ascertain whether business transactions are properly supported and recorded for various regulatory and company requirements. Responsible for the review of sales and profitability. Periodically review business processes in order to identify and recommend process improvements that increase efficiency, sales and profitability. Take a lead role in working with management to ensure compliance and regulations are being followed. Liaising with internal departments, Buyers, Pre-pack Managers and QA Managers. Assist in the development, implementation, documentation and maintenance of QA specifications.

Sydney

Responsible for the delivery of the online components of client projects, ensuring all requirements are captured and understood by all stakeholders. I was responsible for the configuration & testing of online travel management tools as well as providing classroom style training for the end users. Assisting senior management in identifying efficiencies and streamlining processes. Leading and developing the online team to ensure ongoing improvement in implementation and support procedures.

St Leonards, Sydney

Managing and Implementing various Business Services to Nexus Point Travel. Scoping, Coordination and loading of client requirements onto the Online booking tool. Maintaining key relationships with travel system vendors and all of Leightons operating company's Travel Managers. Providing training for Leightons staff on using the online booking tool for travel. Responsible for all technology log maintenance and follow up to ensure fixes and enhancements are delivered in a timely manner. Pro-actively identifying and recommending efficiencies both to our internal and external teams to streamline process.Operations Support - Providing technical support for all in house technology including GDS and mid/back office systems. .Provide adhoc support to leadership team for any new projects.

Nexus Travel (Leightons) St Leonards

Provide an efficient and customer focused travel service. Handling a high number of bookings including flights, hotels & car hire for Leighton Group employees, ensuring itineraries and changes are delivered in a timely manner with a high level of accuracy.

Certified Associate Project Management, Project Management, Certified Associate In Project Management

Certificate Iv Tourism/Team Leading

Certificate Iii In Tourism

Certificate I In Tourism