Kay Schneider Email and Phone Number

Purpose: ●Define, develop, and deliver insightful and actionable business intelligence.●Recommend solutions to business processes ●Develop capacity planning forecasts.●Utilize Alteryx software to drive efficiencies and automate complex analytics.Value Proposition:●Drive operational and cost efficiencies (standardization, staffing and capacity.) ●Analyze and influence achievement of financial and business goals.●Inform efforts to successfully meet clients’ needs as the first impressions team.Strategy:●Maximize the use of technology and organizational resources.●Create centralized reporting, coordinate ad hoc reporting, and develop capacity forecasts. ●Implement best practices in analytics and process improvements. Skills:●Alteryx●SAS●Tableau●Process improvement●Business intelligence

Sales Planning Manager: December 2016 - May 2018•Collaborated with peers and key stakeholders to ensure resources support achievement of strategic initiatives. •Provided oversight for the state’s operational plan, budget, and project management processes/resources. •Coordinated process improvement efforts, project prioritization, resource allocation, and workforce planning.•Developed project plans for profitability, customer satisfaction, retention, and budget initiatives.•Developed policies and procedures that deliver a high return on investment. •Served as the liaison to our corporate partners across all divisions of the company. •Supervised and supported development of analytics, process/operations, and administrative support team members. State Analyst: October 2016 - December 2016•Sales Analytics: Use Tableau and Business Objects. •Sales Strategy: Development and impact analysis.•Sales Capacity Planning: Used analyses and forecast models to provide recommendations to sales leadership on near-term and long-term agent capacity and viability.

•Developed a forecasting model to predict first to second year student retention with 99.9% accuracy.•Conducted statistical analysis to develop enrollment, revenue, retention, financial aid, and graduation rate projections. •Used Cognos report writer, Access databases, and SPSS to analyze large data sets. •Developed sophisticated budget models related to revenue, salaries, and grant funds.•Led RFP process for customer relationship management software.•Served as project manager for electronic communications program implementation.•Served as project manager for acquisition of a customer relationship management system.•Conducted statistical analysis, create budget projections, and develop enrollment projections. •Implemented best practices in predictive analytics, statistical modeling, knowledge management, and data analysis to improve student retention and support program/curricular planning. •Led business process improvement initiatives related to admissions and information technology.•Developed forecasts of graduation rates, enrollment rates, and summer revenue. •Developed and promoted strategies to use university assessment results to foster educational improvement.•Coordinated continuous quality improvement initiatives related to student success and accreditation.•Chaired the assessment committee, core curriculum committee, email communications task force, and security camera task force. Served as a member of IT Council and the business intelligence committee.•Provided information analysis and assessment expertise in support of Federal, state, and industry grant applications.

• Supported strategic planning by monitoring key performance indicators and measuring organizational achievement of goals.• Used SPSS, Cognos, and dashboard to design and implement qualitative and quantitative business intelligence research projects (to support strategic planning, marketing, and identification of new markets.)• Designed new processes to increase usefulness of institutional data for administrative, Board of Trustees, and faculty decision makers.• Developed benchmark studies to monitor progress and performance relative to peer institutions.• Served on executive dashboard development and administration team.• Advised faculty, administrators, and students, to ensure data integrity and compliance with ethical research practices. Provided expertise regarding analysis of data.• Served as a project manager by developing work plans, budgets, timelines, and status reports. Coached team members.

•Developed and implemented quality improvement/assessment plans for the entire institution. Consulted with and offer training sessions for faculty regarding development and implementation of departmental improvement/assessment efforts. •Supported the strategic planning process by developing research studies, including extensive experience coordinating survey research and conducting focus groups. •Developed narrative, graphical, and statistical reference materials for a variety of internal and external stakeholders (e.g. government entities and the Board of Regents) to support strategic planning, marketing, and recruitment.•Collaborated with team members to implement the Banner enterprise resource planning system. Served on Banner data standards committee and developed Cognos reports to meet information needs related to student, course schedule, and catalog data.