Meet revennue objectives, managing budgets and company expenditure, business risk and making high level decisions about policy and strategyDevelopment of products of the Concierge business unit of 5C Limited Ensure timely and accurate financial reporting, supporting Finance department with necessary input for timely reporting and remittancesWorking with Accounting and Management teams to set budgets, monitor spending, and process payroll and other expensesPlanning for future business development in line with the business objectivesLiaising with management to make decisions for operational/marketing activities and set strategic goalsOversee customer support processes and organize them to enhance customer satisfactionEnsure operational best practice standards are being adhered to, from obtaining and understanding clients request, quality control, compliance and assurance perspective across every departmentDevelopment of guidelines and policies on the maintenance for all the various facilities and systems ensuring preventive measures and timely response to activities with proper tracking and record keepingPlanning and monitoring the day-to-day running of business to ensure smooth progress across all departments and providing constructive feedback on job expectationsEnhancing the company culture, fostering effective communication throughout the organization and identifying new methods to meet employees needsManage procurement processes and coordinate material and resources allocationEducate marketing team on useful tips like Client identification, SWOT analysis, etc. Putting them in a better position to identify and engage client about who we are and our servicesDevelop new product and service offerings to increase interest in new or existing marketsTrack sales and feedback and adjust marketing strategies as necessary

Supervising the day-to-day operations of the staff membersDeveloping , reviewing and improving administrative systems, policies, and proceduresEnsuring office is stocked with necessary supplies and that all equipment are working and properly maintainedWorking with Accounting and Management teams to set budgets, monitor spending, and process payroll and other expensesOverseeing special projects and track progress towards company goalsOversee all leases and acquisitions of the group’s real estateCoordinate sales and marketing of Cocoon Atlantic Sangotedo and Al-Waha KanoServe as the coordinator of all the group’s facilities management Institute and monitor all PPM schedules for all facilities within the group Actively engage all external government and non-governmental agencies, institutions and organizations in the achievement of the group facility management objectives Constantly seeking out ways to facilitate and ensure improved ways of service delivery Recruitment, appraisal and management of the group FM personnel Initiation and implementation of contracts award processes including RFQs, pre-qualification of contracts and project implementation monitoring Develop and manage Vendor Registration, Engagement, Appraisal and Payment program for the group Budget planning and administrative functions Engage in facilities planning functions for the project team Coordinate periodic facility audits for all locations and reporting

• To manage and coordinate the day to day administration of the D.E.A• To engage all external governmental and non-governmental agencies, institutions and organizations that relate with the estate.• Constantly seek out ways to facilitate and ensure improved ways to delivering service to Residents of the Estate.• Coordinate and facilitate the implementation of policy and administrative decisions of Dolphin Estate Association Residents Association, under the supervision of the Executive Committee of Dolphin Estate Association.• Work with Dolphin Estate Association and other bodies and stakeholders within DEA to ensure the efficient and effective management of properties and facilities within the Estate.• Ensure that the Administrative machinery of the Estate is continually reviewed and updated in the best possible manner that will support the effective management of Dolphin Estate Resident Association..• Provide leadership and managerial input required for advancing the operation of the Secretariat of Dolphin Estate Association.• Send out Dues payment reminder and ensure prompt and efficient collection of Estate Dues.• Coordinate and ensure implementation of all decisions and action plans of the Dolphin Estate Association, under the supervision of the Executive Committee.• Admin, personnel and purchasing is under your purview by approval of Exco.• Run the office and report weekly to the Gen Sec• Payroll Administration.• Other duties that might be assigned by Management of DEA.

Sale and Lease of Real Estate.Supervision of Marketing strategies and processes.Undertaking property negotiations.Overseeing benefits and rewards system.Scheduling of periodic operational assignmentsPerformance Evaluation.Bid tendering and proposalsProperties and Facilities Management