A goal-driven business manager with the proven ability to effectively penetrate, develop and maintain key competitive accounts with an exceptional record of employee team management and customer satisfaction. Adept at meeting business goals and handling multiple simultaneous customer service issues with accuracy and professionalism. Skilled in helping to resolve employee conflicts in a beneficial manner for all parties. Core Qualifications - Wide retail sales and business channel experience - Exceptional grasp of inventory management principles- Superior supervisory abilities- Excellent interpersonal and communication skills- Strong business operations abilities- High skills in responding rationally and calmly to guest and employee conflicts Achievements - developed extensive sales channels through new dealer and retail outlets to 319 stores and counting. - developed new service and warranty program that increased sales revenues by 22%- increased market share in assigned territory from 5% to 40%