Kayode Afeez Email & Phone Number

Ikeja, Lagos, Nigeria

• Maintain proper inventory levels, ensure stocking, implement purchasing plans and maintain contact with suppliers to ensure maximum efficiency in meeting sales goals.• Seek ways to better promote the store, the product line and service within the store.• Manage all controllable costs with a view to maintaining profitability.• Complete store administration and ensure compliance with policies and procedures.• Maintain outstanding store condition and visual merchandising standards.• Prepare detailed reports on buying trends, customer requirements and profits.• Manage store budget and update financial records.• Propose innovative ideas to increase market share.• Conduct personnel performance appraisals to assess training needs and build career paths.• Engage the team to deliver great customer service consistently, excellent operational processes and strong teamwork through inspirational leadership.• Encourage and inspire the team to maximize sales, achieve other goals and constantly look for ways to enhance performance and result.• Communicate the business and store objectives clearly to the team to ensure the team remains well informed about the store activities.

Nigeria

• Responsible for setting the performance metrics of sales officers with focus on sales target, margin, staff conduct, waste management and stock-turnover. • Active engagement of the company’s associates such as suppliers for business purpose. • Ensure full compliance with the Standard operating procedures (SOPs) within and across department/sections.• Optimize people’s productivity by manpower planning and implementation to achieve target and maximum productivity.• Manage and control inventory to ensure zero stock-outs of merchandise, minimal wastages, minimize overstocks and control shrink and losses.• Achieve financial objectives of the branch alongside with the financial team by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.• Work with the branch management team to ensure that both the external and internal customers are provided with a safe and clean environment to operate.

Lagos, Nigeria

• Ensured store operational requirements by scheduling and assigning employees and following up on work results.• Maintained store staff job results by coaching, counselling, and disciplining employees when and where necessary. • Resolved customers’ complaints in line with the company’s standards of operations, while analyzing consumers’ feedbacks for decision making purposes• Planning, monitoring, and appraising job results of subordinates.• Identified current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.

Lagos, Nigeria

• Coordinated daily sales activities on the store while ensuring subordinates and other team member have requisite knowledge of the merchandise on the shop floor. • Arrangement and cleaning of merchandise for customers’ attraction and attention. • Ensured correct price placement of merchandise.• Ensured customers are attended to with a friendly approach. • Rendered exceptional services to customers to secure and maintain their patronage. • Displayed and rendered high level of product knowledge to customers which often lead an impulse buying among many customers. • Increased customer retention remarkably through friendly and polite servicing, resulted to an average of 10% monthly sales increase. • Coordinated periodic stock taking, with cognizance to minimum products ordering quantities, to ensure accurate stock balancing.

Master'S Degree, Economics, Msc. Economics

Activities and Societies: Social Work and Research

Bachelor Of Science - Bsc., Economics