Technical Support Intern (Networking)
CurrentDuring my internship at Galaxy Backbone, I gained hands-on experience in the Technical Support Group, focusing on networking and cybersecurity solutions.My role involved configuring and managing routers and switches for Cisco and Huawei networks, ensuring seamless connectivity and security for various client organizations. I actively participated in field trips to troubleshoot and resolve network issues, applying my technical skills in real-world scenarios. This experience enhanced my understanding of enterprise-level IT infrastructure and sharpened my problem-solving abilities in a dynamic, high-stakes environment.