Kay Young Email & Phone Number

Surrey, England, United Kingdom

• Lead on raising profile of information management within the FSA to establish good information management culture and encourage evidence-based decision making. Ensure IRM is embedded and included in strategic decision making.• Collaborate with external stakeholders in cross-government workstreams.• Maintain information management policies and strategies, based on regulatory and business requirements.• Responsible for information retention and management requirements across all corporate systems, including development of new systems and processes.• Engage with suppliers and industry contacts to ensure smooth running of business as usual activity.• Hold position of DRO (Departmental Records Officer) and act as primary contact for the National Archives, responsible for review, preservation and transfer of historic records under the Public Records Act.• Lead small team, which includes supporting career development and performance management, understanding and appropriately implementing HR policy, and developing great working relationships with colleagues to deliver team goals.

Surrey, England, United Kingdom

• Lead on a project to implement SharePoint/M365 as the primary corporate document management system, following a cross-Agency review of information landscape and user needs.• Maintain and update information management policies and strategies, based on regulatory and business requirements.• Responsible for information retention and management requirements across all corporate systems, including development of new systems and processes.• Primary contact for the National Archives, with lead role on review, preservation and transfer of historic records under the Public Records Act.• Engage with suppliers and industry contacts to ensure smooth running of business as usual activity.• Manage small team of information and records management staff.

Godalming

• Quality review, approve, categorise and validate information governance requirements from laws, regulations and regulator handbooks to ensure customers have access to current and accurate information. • Undertake compliance reviews to verify that CUBE and customer taxonomies have been mapped together appropriately, supporting customer compliance with legal obligations.• Utilise knowledge and research skills to provide expert advice to customers on laws and regulations that contain information requirements.

London, United Kingdom

• Manage a small team of IRM staff, which includes managing performance, delegating tasks and supporting professional development.• Support and advise IT specialists on record-keeping requirements in SharePoint and other electronic systems.• Responsible for the upkeep of IRM policies and procedures, including the retention schedule.• Develop and run information skills programme for all staff, including best practice, regulatory requirements and systems training.• Run IRM projects and support strategic business projects by ensuring compliance with legal requirements and liaising with staff to ensure business processes are fully incorporated.• Responsible for the management of retention and disposal activity of all information assets, including paper and electronic records.

London, United Kingdom

• Advise colleagues in all departments of records management requirements; this involves representing the department and confirming records management specifications in projects.• Manage the records lifecycle, overseeing the process from creation to destruction of company records.• Produce and maintain company-wide policies and procedures.• Provide guidance on legislative requirements, including maintenance of comprehensive retention schedule and advising on Data Protection.• Liaise with and monitor off-site storage company to ensure physical records are managed effectively.• Manage the logistics of physical storage and retention of records.

London, United Kingdom

• Maintained Trim EDRM system with small team; provided support for information systems.• Dedicated contact for two BIS groups, advising on knowledge and information management in the context of their work.• Delivered information management training, including knowledge sharing workshops and seminars.• Led team on social networking, contributing to the development of a social networking policy for the department.• Continued to lead on Electronic Records Appraisal (ERA), sharing my knowledge and training KIM team.• Developed digital promotional material for the team, including updating intranet pages and information architecture. Produced two short videos to provide an introduction to the team.

Earlsfield, Uk

• Appraised government records for retention or destruction, based on business needs and continuing historical value.• Instrumental to the development of the ERA process as part of a project which was the first of its kind across government.• Reviewing and applying retention schedules, specifically considering government files for permanent retention at The National Archives.• Advanced user of HP TRIM EDRM system.

London, United Kingdom

• Communicated in a professional manner with colleagues at all grades, including very senior members of staff,Ministers’ Offices and the press office.• Advised staff from all areas of the department on the correct implementation of the Freedom of Information Act 2000 and Environmental Information Regulations 2004.• Dealt with potentially significant and high profile work.• Worked accurately in a busy environment to meet strict deadlines.

New Haw, Uk

• Supported a team of 40 people.• Handled administrative work, including filing, photocopying, managing emails and schedules of several colleagues, printing documents, taking telephone messages and collating staff sickness records.• Organised meetings, booked meeting rooms, arranged refreshments and managed conference attendance.

Weybridge, Uk

• Utilised the bespoke online system, checking stock and placing orders. • Communicated and collaborated with various departments.• Interacted with clients (by telephone and written communication).I also worked here between June and August 2006.

Olivet, France

• Planned and delivered English lessons and presentations in English and in French.• Presided over role plays and discussions in English and in French.• Wrote and processed business correspondence and marked translation work. • Evaluated student coursework and progress.

Guildford, United Kingdom

• Responded to enquiries and liaised with subcontractors. • Applied IT experience to master the company’s bespoke database.

Staines

• Recruited because of IT skills.• Responsible for applying retention schedules to archive records for an oil and gas company; my ability to identify and record important information quickly and accurately was essential for this.• Identified key documents for retention based on business needs and legal requirements.• Worked effectively in a team of four against tight deadlines.• Sparked my interest in archiving and records management.

2:1, French And History

Activities and Societies: Member of the History Society Committee for two years.Spent 8 months living in Orleans teaching English at AFPA.

Msc, Information Science, Distinction