Senior human resource NCO advises the command and staff on human resource issues, plans and directs HR competencies, processes and tracks personnel actions, and ensures personnel readiness and compliance. They also review and prepare reports and data on personnel strength, performance, and assignments, and maintain liaison with data processing facilities and other systems.

Work directly with nurse case manager to ensure the medical readiness for 170 Soldiers.I coordinate with Medical Detachment to schedule Soldiers for PHA's and dental exams, treatment, and getting dental vouchers.I Work with Health Service and the unit to initiate LOD's for injured Soldiers.Train the Investigating officers on the proper way to complete an LOD investigation.I conduct health and wellness checks on the no drill profile Soldiers, CBWTU.I work with the MEB team to prepare Soldiers to go before the medical evaluation board.I prepare INCAP packets, and work with the unit to clear Soldiers medically.Plans, manages, and reviews personnel actions to higher headquarters. Tracks individual training files and records. Processes and manages finance for over 170 soldiers by processing bonuses, pay issues, student loan repayments. Plans Sponsorship program for new soldiers arriving to unit. Manage reenlistment and retention program. Processes Unsatisfactory participants. Assists in promotions of soldiers.Updates and maintains military personnel records. Requests for administrative supplies, publications, and forms. Assists with human resources functions, such as troubleshooting, payroll, and employee benefits issues. Coordinates daily operations and handles office tasks such as correspondence, committee meetings, shipping, file management and database administration.Schedules and maintains calendar of appointments, meetings, and travel itineraries.Establishes and maintains excellent working relationships with customers and employees.Handles all official company correspondence.

Handled Army soldier’s questions and complaints with the highest degree of courtesy and professionalism to resolve issues at first contact.Meticulously organized, reviewed and maintained military personnel records.Scheduled appointments with over 200 service members to review record updates.Used great communication skills to effectively inform soldiers of important Army Headquarters alerts.Administer compensation, benefits and performance management systems, and safety and recreation programs.Advise supervisors on organizational policy matters such as safety, suicide prevention and sexual harassment, and recommend needed changes.

Financial Institution Banker.Assist customers with accounts, loans, credit and mortgage needs. Keep in touch with the clients to ensure that all the banking requests are met and client follow up.update and upgrade the clients about new policies of the bank and help them avail better facilitiesEffectively closed sales and met daily, weekly and monthly sales goals.Maintain and provide premium customer services.

Handled inbound service calls from existing and new clients.Answered client’s questions within set standards with the highest level of courtesy and professionalismPresented products to clients based on their needs and generated repeat business through successful client follow-upEffectively closed sales and met daily, weekly and monthly sales goals.Assisted store manager on everyday office duties procedures and daily huddles.