Alexa Excellence Availability & Monitoring Team· Designed and developed robust software solutions to streamline and enhance various internal operational readiness processes.· Created tools that have significantly improved productivity and decreased operational costs for cross-functional teams within the organization.· Leveraged my expertise in areas such as automation, performance optimization, and data analysis to drive operational excellence and deliver high-quality software solutions for thousands of Alexa software components.· Facilitated team ticket queue and acted as main operator during High Severity Events as part of on call rotation.

· Broadened the WorkerSafety Pro product customer base by adding new weather safety features to the iOS platform. In the process I gained a greater understanding of the entire development cycle including initial research, road maps, user stories, specifications, design, and code (Swift). · Modernized deprecated iOS notification API calls within WorkerSafety Pro. Refactored the code base to support the upcoming iOS 14 release while maintaining compatibility with the prior 3 versions. · Within the consulting division, increased client’s supply chain back-end SQL resiliency and decreased downtime, saving $2,500 per hour per incident (client confidentiality limits disclosing total impact). Migrated a standalone SQL server instance to a three-node INNODB Cluster; performed initial configuration, fail over validation, perf testing, and developed administration run book.· Developed product management skills interacting with customers to address privacy concerns, user experience and design, feature requirements, third-party API integration, support procedures, and prioritization.

Instructed 7 to 13 year-old students in developing fundamental coding skills and concepts. The summer camps were centered around building Minecraft Mods and Micro:bit Microcontroller programs. The projects we worked on utilized Java, Python, Minecraft and Micro:bit libraries.

I was a Head and Assistant Coach for week-long mountain bike summer camps. I aided students in their passion of the outdoors by teaching important safety and riding skills. As an individual in a mentorship role, I took on the responsibility of being a good role model on and off the bike and in the mountain biking community. I engaged with the students in trail building and bike-centered art activities.

Competed internationally at World Cups and World Championships representing Team USA Cycling between 2017-2018. Achieved U.S. Jr. National & Regional Championships between 2015 and 2018. I worked as a coach for kids and women’s summer camps to help in expanding and enriching the mountain biking community.