• Delivered training for Scaled Agile Framework certifications• Created training material and delivered training for agile processes and tools• Facilitated Release Train Engineer community of practice• Facilitated coaching sessions with Release Train Engineers• Created playbooks related to agile best practices, agile tools and communities of practices• Created automated dashboards that track agile team program/portfolio metrics using Azure DevOps and PowerBI• Established process to track agile adoption and maturity for all Agile Release Trains using SAFe assessments

• Supported enterprise IT Agile transformation o Enabled agile tools for product roadmaps and PI Planning o Enhanced Azure DevOps and ServiceNow to support new agile processes o Provided admin support for agile tools – Azure DevOps, PIPlanning App and Aha! Roadmaps• Supported the enablement of a new IT funding model o Managed key program milestones o Created training material and delivered training for new agile capitalization and chargeback processes o Created automated dashboards/reporting for new agile chargeback and capitalization processes• Created CTO/CIO scorecards to track performance of key operational, finance and people metrics• Created program level reporting/dashboards in ServiceNow with ITBM, ITSM, SAFe and Agile Development modules

• Led quarterly reviews with all Assurant businesses• Worked with IT leaders to determine IT budget/forecast and find cost saving opportunities• Enhanced existing IT chargeback and capitalization processes reducing manual efforts • Provided variance analysis and reporting