Kazam Ali

Kazam Ali Email and Phone Number

Head of Site Reliability and Service Operations @ Hard Rock Digital
Austin, TX, US
Kazam Ali's Location
Austin, Texas, United States, United States
Kazam Ali's Contact Details
About Kazam Ali

As a seasoned executive leader in Engineering, I pioneer development and infrastructure strategies to position the organization for massive growth and profitability. I blend my visionary leadership with technological expertise to lead talented engineering teams across platform and infrastructure strategies focused on innovative technology solutions.One of my strengths lies in implementing cloud solutions for a seamless user experience. My roles at industry titans such as TextNow, Electronic Arts, and Microsoft have resulted in achieving a 300% expansion and attainment of $100M in revenue. I’ve championed incident management enhancements, directed seamless software migrations and integrations, and optimized software development lifecycles. With a Master of Science in Information Systems and a Bachelor of Science in Management Information Systems, I provide a strong educational foundation combined with my extensive hands-on experience. Skilled in cross-functional collaboration, software infrastructure engineering, compliance, talent development, and strategic planning, I’m committed to driving innovation, optimizing processes, and creating a productive and safe environment to sustain continued growth.

Kazam Ali's Current Company Details
Hard Rock Digital

Hard Rock Digital

View
Head of Site Reliability and Service Operations
Austin, TX, US
Employees:
903
Kazam Ali Work Experience Details
  • Hard Rock Digital
    Head Of Site Reliability And Service Operations
    Hard Rock Digital
    Austin, Tx, Us
  • Panzura
    Vp Of Engineering, Cloud Fs
    Panzura Feb 2024 - Present
    San Francisco, California, Us
    Head of Engineering, Quality Assurance and Infrastructure for Panzura's enterprise flagship product, CloudFS.Panzura CloudFS is a low latency, real-time access global file system that uses cloud object storage. It is used to migrate or re-platform data, workloads and applications to the cloud, and to consolidate data across multiple on-premises servers and the cloud, without having to refresh existing IT systems.CloudFS integrates with public and private cloud object storage platforms.
  • Saved By The 90S
    Musician
    Saved By The 90S Mar 2018 - Present
    New York, Ny, Us
    Acting partner and bass player/vocalist for the "Saved By the 90s" live band franchise, currently active across the country. Our chapter covers the Texas/Southwest and available for public (clubs, festivals) and private (parties, corporate) events. Representation: Wasserman Music NYC
  • Textnow
    Senior Director, Infrastructure Engineering
    Textnow Aug 2021 - Feb 2024
    Waterloo, Ontario , Ca
    Led a full spectrum of backend operational activities as the Head of Cloud organization. I collaborated with the COO on innovative expansion strategies including talent acquisition, team building, and resource optimization. I also directed multiple projects to enhance and support iOS and Android calling and messaging applications.• Drove company profitability through expansion efforts serving as Mobile Virtual Network Operator (MVNO), accomplishing key telecom infrastructure goal in achievement of $100M in revenue.• Enhanced productivity and overall business performance by hiring, training, and leading top talent to scale environments and accomplish goals focused on cost savings and achieving faster time to market.• Overhauled Incident Management program and documented procedures, improving efficacy of root cause analysis, driving problem solving to resolution, and preventing future errors.• Launched multiple process improvement initiatives, streamline workflow processes, and lead talented team across software migrations, updates, and integrations in execution of the technical vision and strategy.• Spearheaded strategy to improve product quality for future growth and competitive advantage, achieving organization expansion of 300% within six months.• Bridged gaps between company objectives and actual capabilities and implemented data-driven solutions to expand functionality based on analysis of customer behavior and user experience.
  • Electronic Arts (Ea)
    Director, Systems Engineering And Hosting
    Electronic Arts (Ea) Mar 2018 - Aug 2021
    Redwood City, Ca, Us
    I drove the overall platform and infrastructure strategy for EA's game library, include AAA titles like FIFA, Madden, NHL, Star Wars. I directed an organization of 70 employees across development capacity, procurement, deployment, and lifecycle infrastructure management for over 50 high profile franchises. I also contributed to the hiring, training, and development of the staff to accommodate company expansion, overseeing a $2.0M annual staff budget.• Maximized team performance through training and coaching, hands on engineering leadership, and cultivating a culture of teamwork and collaboration.• Collaborated with business leaders on execution of product development, identifying engineering process gaps, and analyzing the interdependencies of cross-functional units and impact on business.• Optimized deep understanding of platform engineering to design entire online gaming infrastructure catalog, measuring performance against key metrics to ensure a positive user experience.• Enhanced risk management and security controls by co-authoring security standards in collaboration with CISO organizations, significantly increasing company's risk posture.
  • Microsoft
    Principal Engineering Manager, Office 365 Core Site Reliability Engineering
    Microsoft Jul 2016 - Mar 2018
    Redmond, Washington, Us
    I progressed through several roles within this company. In this position, I developed and executed the infrastructure strategy roadmap as the head of the organization of 25, leading a talented team across migration, optimization, and the live site development of Microsoft's paid Enterprise and free Consumer email products. I also addressed the organization's business needs and identified areas for improvement. • Determined the short and long-term impact of technological improvements, and ensured robust productivity and a positive user experience in alignment with organizational vision.• Spearheaded process enhancement initiatives to ensure product availability by maintaining system uptime and measuring performance to ensure successful outcome.• Optimized analytical problem-solving capabilities to successfully resolve complex technical and service-related challenges, consistently exceeding productivity benchmarks.• Drove project development efforts to identify opportunities for enhancing workflow processes, significantly improving team productivity and customer satisfaction.
  • Microsoft
    Senior Manager, Outlook.Com Storage
    Microsoft Sep 2011 - Sep 2016
    Redmond, Washington, Us
    I was the leader of the storage Operations team of 12, building, supporting, and evolving consumer web email products within multiple infrastructures.• Developed and executed automated service repair framework, decreasing time to fix (MTTR) by 30%.• Drove continuous improvements to ensure system uptime, successfully delivering 99.9% uptime on 1.7 billion user accounts.
  • Microsoft
    Manager, Outlook.Com Storage Operations
    Microsoft Apr 2007 - Sep 2011
    Redmond, Washington, Us
    I established data-driven approaches to deliver solutions and improvements for the Hotmail web email product, leading a Storage Operations team of 7 across Storage Operations project execution.
  • Loancity
    Network Engineering Manager
    Loancity Sep 1999 - Mar 2007
    Us
  • Ebay
    Senior Windows Nt Systems Administrator
    Ebay May 1999 - Sep 1999
    San Jose, Ca, Us
    Managing live site web/database servers
  • National Semiconductor
    Winframe Systems Administrator
    National Semiconductor Sep 1997 - Jun 1999
    Managed/Administered Windows NT 3.51 / Winframe systems

Kazam Ali Skills

Servers Microsoft Exchange Firewalls Storage Cloud Computing Management Network Security Network Architecture Sql San Virtualization Infrastructure Microsoft Servers Dns Iis 24x7 Raid Distributed Systems Cisco Technologies Server Architecture Enterprise Architecture Tcp/ip Netscreen Network Administration System Administration 24x7 Live Site Support Cost Saas Data Center Vmware People Management Operations Cost Reduction Guitar Playing Bass Guitar Singing

Kazam Ali Education Details

  • University Of San Francisco
    University Of San Francisco
    Information Systems
  • University Of San Francisco
    University Of San Francisco
    Management Information Systems

Frequently Asked Questions about Kazam Ali

What company does Kazam Ali work for?

Kazam Ali works for Hard Rock Digital

What is Kazam Ali's role at the current company?

Kazam Ali's current role is Head of Site Reliability and Service Operations.

What is Kazam Ali's email address?

Kazam Ali's email address is ka****@****ail.com

What is Kazam Ali's direct phone number?

Kazam Ali's direct phone number is +165069*****

What schools did Kazam Ali attend?

Kazam Ali attended University Of San Francisco, University Of San Francisco.

What are some of Kazam Ali's interests?

Kazam Ali has interest in Beach Volleyball, Playing In A Band, Home Remodeling, Motorcycle Racing.

What skills is Kazam Ali known for?

Kazam Ali has skills like Servers, Microsoft Exchange, Firewalls, Storage, Cloud Computing, Management, Network Security, Network Architecture, Sql, San, Virtualization, Infrastructure.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.