Head of Engineering, Quality Assurance and Infrastructure for Panzura's enterprise flagship product, CloudFS.Panzura CloudFS is a low latency, real-time access global file system that uses cloud object storage. It is used to migrate or re-platform data, workloads and applications to the cloud, and to consolidate data across multiple on-premises servers and the cloud, without having to refresh existing IT systems.CloudFS integrates with public and private cloud object storage platforms.

Acting partner and bass player/vocalist for the "Saved By the 90s" live band franchise, currently active across the country. Our chapter covers the Texas/Southwest and available for public (clubs, festivals) and private (parties, corporate) events. Representation: Wasserman Music NYC

Led a full spectrum of backend operational activities as the Head of Cloud organization. I collaborated with the COO on innovative expansion strategies including talent acquisition, team building, and resource optimization. I also directed multiple projects to enhance and support iOS and Android calling and messaging applications.• Drove company profitability through expansion efforts serving as Mobile Virtual Network Operator (MVNO), accomplishing key telecom infrastructure goal in achievement of $100M in revenue.• Enhanced productivity and overall business performance by hiring, training, and leading top talent to scale environments and accomplish goals focused on cost savings and achieving faster time to market.• Overhauled Incident Management program and documented procedures, improving efficacy of root cause analysis, driving problem solving to resolution, and preventing future errors.• Launched multiple process improvement initiatives, streamline workflow processes, and lead talented team across software migrations, updates, and integrations in execution of the technical vision and strategy.• Spearheaded strategy to improve product quality for future growth and competitive advantage, achieving organization expansion of 300% within six months.• Bridged gaps between company objectives and actual capabilities and implemented data-driven solutions to expand functionality based on analysis of customer behavior and user experience.

I drove the overall platform and infrastructure strategy for EA's game library, include AAA titles like FIFA, Madden, NHL, Star Wars. I directed an organization of 70 employees across development capacity, procurement, deployment, and lifecycle infrastructure management for over 50 high profile franchises. I also contributed to the hiring, training, and development of the staff to accommodate company expansion, overseeing a $2.0M annual staff budget.• Maximized team performance through training and coaching, hands on engineering leadership, and cultivating a culture of teamwork and collaboration.• Collaborated with business leaders on execution of product development, identifying engineering process gaps, and analyzing the interdependencies of cross-functional units and impact on business.• Optimized deep understanding of platform engineering to design entire online gaming infrastructure catalog, measuring performance against key metrics to ensure a positive user experience.• Enhanced risk management and security controls by co-authoring security standards in collaboration with CISO organizations, significantly increasing company's risk posture.

I progressed through several roles within this company. In this position, I developed and executed the infrastructure strategy roadmap as the head of the organization of 25, leading a talented team across migration, optimization, and the live site development of Microsoft's paid Enterprise and free Consumer email products. I also addressed the organization's business needs and identified areas for improvement. • Determined the short and long-term impact of technological improvements, and ensured robust productivity and a positive user experience in alignment with organizational vision.• Spearheaded process enhancement initiatives to ensure product availability by maintaining system uptime and measuring performance to ensure successful outcome.• Optimized analytical problem-solving capabilities to successfully resolve complex technical and service-related challenges, consistently exceeding productivity benchmarks.• Drove project development efforts to identify opportunities for enhancing workflow processes, significantly improving team productivity and customer satisfaction.

I was the leader of the storage Operations team of 12, building, supporting, and evolving consumer web email products within multiple infrastructures.• Developed and executed automated service repair framework, decreasing time to fix (MTTR) by 30%.• Drove continuous improvements to ensure system uptime, successfully delivering 99.9% uptime on 1.7 billion user accounts.

I established data-driven approaches to deliver solutions and improvements for the Hotmail web email product, leading a Storage Operations team of 7 across Storage Operations project execution.

Managing live site web/database servers

Managed/Administered Windows NT 3.51 / Winframe systems