-Managing email correspondence with Japanese suppliers, ensuring clear communication and timely responses to inquiries and orders.-Producing monthly sales reports using Shopify, analysing sales data and trends to inform business decisions and strategies.-Handling invoicing processes, ensuring accuracy and timeliness in billing and payment collection.-Organising online sales dispatch and logistics, coordinating with shipping companies and ensuring timely delivery of orders to customers.-Overseeing the development and management of production for store merchandising items and supervised the production of Allevol UK, one of the in-house brands of Clutch Cafe.

-Provided production and sampling support for various leather and garment- based projects, ensuring adherence to quality standards and timely delivery of goods.-Coordinated antique exports from the UK to Japan, managing logistics and ensuring compliance with export regulations and customs procedures.-Offered wholesale support for the Japanese market, including order processing, invoicing, and customer service to facilitate smooth transactions. Attended showrooms and provided market research support for -Japanese clients, assisting in product selection and identifying market trends and opportunities.

-Managing end-to-end production processes, from sourcing raw materials to final product delivery, ensuring adherence to quality standards and timelines. -Coordinating with offshore and UK-based manufacturing partners to oversee production schedules, resolve issues, and optimize efficiency.-Utilize Zedonk software to track production progress, monitor inventory levels, and generate reports for management analysis.-Conduct regular quality inspections at production facilities to maintain product integrity and address any deviations from specifications.-Collaborating with design and development teams to translate creative concepts into feasible production plans, considering cost, timeline, and technical feasibility.-Managing wholesale accounts, including order processing, invoicing, and customer support, to ensure smooth transactions and foster long-term relationships.-Utilize the Shopify platform to manage online sales channels, update product listings, and analyze sales performance data for strategic decision-making.-Studio management includes the Internship hiring process Proficient in ordering raw materials and generating purchase orders

-Ensured quality control for all Asprey production stock and client repairs, maintaining high standards of craftsmanship.-Facilitated communication between workshops and clients to ensure timely delivery and return of products.-Managed SAP system, overseeing internal and external account reconciliation, stock analysis, and vendor creation.-Acted as the primary contact for retail and wholesale partners, ensuring they were informed about product availability and coordinating with team members as needed.-Tracked shipments to retail and wholesale partners to ensure timely receipt and resolve any delivery issues.-Collaborated with the Category Director to prepare line lists, look books, and product training materials.-Managed the departmental image library, organizing it logically for easy access and use.-Ensured the website contained comprehensive information and availability of new product samples and incoming deliveries of replenishment products.-Prepared and distributed instructions for in-store display and window display of Leather products.-Handled logistics, including CITES documentation for exotic leather.

-Coordinated sampling throughout the production process for each client, ensuring quality control and maintaining customer satisfaction.-Facilitated communication with customers and conducted quality checks to meet their requirements.-Organised trade shows to showcase products and attract potential clients. Handled costing and data analytics, providing hands-on assistance as needed. Actively sought new clients for the manufacturing studio, identifying and pursuing opportunities for business growth.-Acted as the primary point of contact for clients, providing exceptional customer service and addressing inquiries and concerns promptly.-Facilitated communication between clients and internal departments to ensure smooth project execution and timely delivery of products.-Collaborated with clients to understand their specific requirements and preferences, offering tailored solutions to meet their needs.-Managed client accounts, including order processing, invoicing, and tracking of shipments, to ensure accuracy and customer satisfaction.

Overseeing new season collections. Research, design, sample making and costing

Managing Luxury leather garment & accessory production within strict deadlines and quality control

Leather bag and accessory sample developer.Working with various clients, including Ally Capellino, Emma Cook, LK Bennet,Topshop, ASOS and Hobbs.