Senior Administrator - Investment Operations
Current- Successfully resolved discrepancies in commission payments for a key agency, DBS (Deposit Broker Services). Investigated and reconciled unbalanced commission accounts from April 2022 to June 2023. Analyzed transaction.
- Efficiently managed commissions by comparing Insight reports with agency commission accounts… Show more
- Efficiently managed commissions by comparing Insight reports with agency commission accounts. Investigated and corrected discrepancies, whether by debiting or crediting the accounts as necessary. Facilitated prompt EFT.
- Bi-monthly compiled and distributed Maturity/Interest Reports to agencies, summarizing terms with upcoming interest payments
- Monthly pulled the Negative Ledger report from Insight, identifying accounts with negative balances. Investigated and rectified errors contributing to negative balances. Communicated errors and required actions to.
- Managed GIC renewals for various accounts, ensuring accurate calculations and communication with members' agents