Leading the global marketing communications function at one of the fastest growing businesses in the aerospace industry.

Leading on Employee Experience strategy and establishing Internal Communications Function.

• Comms Business Partner to HR Director - owning and delivering people strategy communications.

• Business partner to the Retail Director - accountable for developing and implementing Retail Comms Strategy.• Led on introducing new digital channels to Retail with a focus on using MS Teams to create engaging virtual events and using SharePoint intranet and microsites. Part of a project team rolling out a mobile employee app.• Successfully delivered the strategic change comms plan based on ADKAR change management model for a £120m SAP implementation and associated business change, impacting c.1000 people,• Introduced regular measurement scorecards, identifying opportunities for channel development and targeted action.• Leading and coaching a small internal comms team, helping them to gain experience and develop their skills, leading to several team members securing internal promotion opportunities.• Working with senior HR stakeholders to develop communication materials for major reorganisation and people change announcements, providing employees with clarity and support where needed.• Playing a leading role in the internal launch of a new company brand identity and roll-out of the company’s purpose, vision and values.• Increased Employee Engagement Score from 70% to 75% in my first full year in the business.• Owned the communications and people engagement for one of the biggest changes Thames Water has seen, as the company exited the retail non-household market. • Designed and delivered several face-to-face and virtual events with an annual budget spend of £300k. • Crisis comms lead during events and emergency incidents.• Selected for Pipeline Women’s talent programme in my first year

Leading delivery of the Business Change Strategy for the CAP Delivery Programme ensuring that the change approach is effectively supported by a communications and engagement plan that reaches and appropriately impacts all Delivery and Programme teams. Building a focus on face-to-face engagement and developing manager capability to communicate effectively and lead teams through change.

Supporting the delivery of the transformation programme through the development and delivery of effective change communications to build understanding engagement and advocacy.

• Designed and delivered the organisation’s approach to Stakeholder Management; using MSP techniques to map stakeholders for 6 distinct change programmes and providing an aggregated view across the whole programme. • Designed and implemented a comprehensive and transparent employee consultation process around the council-wide transformational change restructure which generated £1.2m savings in 6 months.• Providing thought leadership as part of a team developing a ‘story telling approach’ to help engagement both internally and externally of the organisation.• Developed and implemented an internal communications strategy and responsible for the day-to-day management of core internal communications channels (e-bulletins, newsletter, intranet, cascade brief and staff conferences) as well as a staff survey, staff panel and a manager focus group to ensure regular feedback from all levels of the organisation.• Responsible for the strategic development of the corporate intranet as a fundamental platform in the communications strategy: defining business requirements; managing content; developing governance procedures; rolling out collaborative technology to support change.• Developed a programme to embed the principles of effective communication with managers across the organisation and offering support and coaching for managers and providing an internal consultancy service to business leaders and project teams on all aspects of internal communications and staff engagement. • Designed and delivered creative communications plans to support a number of HR initiatives including a new appraisal framework focussing on values & behaviours, talent management programmes, employee volunteering programmes and the ‘corporate narrative’. • Provision and analysis of management information to understand the needs of the business. Using staff surveys and regular consultation with staff to identify trends and proactively address communications issues across the business.

Working as a change agent within the organisation and in the community to help build community capacity and reduce demand on council services through service redesign, culture change and strengthening local community networks to enable people to live more independent lives.• Workstream lead on a programme to manage demand on Adult Services bringing together stakeholders from the public, private and voluntary & community sector to build community led solutions to contribute to an initial savings target of £750k. • Service improvement as part of a team designing a change management strategy for a department managing high-risk services for vulnerable children and families; running workshops and facilitating process redesign through effective communication and engagement to help embed the desired culture and process change.• Working alongside the community to design and facilitate community workshops bringing together diverse stakeholders and identifying and nurturing social entrepreneurs to support the development of innovative solutions to improve our society.• Using customer and organisational insight to redesign services around the customer; developing a process for capturing the external view of the organisation through a stakeholder management exercise to manage corporate performance. • Providing thought leadership as part of a team developing a ‘story telling approach’ to help engagement both internally and externally of the organisation.• Building networks to co-ordinate service delivery on the ground to improve the customer experience, and change culture to reduce demand and costs. • Working with private sector and voluntary & community sector partners to develop an innovative partnership approach to employee volunteering.

• Developed and implemented an internal communications strategy and day-to-day management of core internal communications channels across a range of different business groups including a staff panel to ensure regular feedback from all levels of the organisation.• Implemented and embedded a new values and behaviours framework through an integrated communications and engagement plan.• Produced the Annual Partnership Performance Report for the Swindon Capita Partnership.• Designed marketing literature for all the Capita services in Swindon for a Traded Services Fair adhering to the branding guidelines of all of the different Capita business groups. • Implemented an employee survey, analysing results and working with business areas to identify areas of improvement.• Managed a process for implementing a performance scorecard for the Swindon Capita Partnership and worked with business areas to develop an action plan for improvement and monitored activity, reporting regularly to Partnership Board.

Fast-track National Graduate Development Programme for Local Government:• Project Manager – Landfill Diversion Contract: Co-ordinated the signing of a series of waste management contracts worth approximately £300 million. • Project Manager – Regional Secretariat: Produced a proposal for WCC to improve how it engages with regional processes, agencies and decision makers. • Project Manager - Inspection of Services for Older People: Successfully managed a complex inspection involving three inspectorates & eleven partner organisations.• Change Programme Officer: Responsible for communication on change programme activities and was part of a steering group for the development of the Council’s intranet.

• UK representative on the Asia-Oceania Council Working Group, regularly speaking on behalf of the UK and negotiating with diplomatic representations of other EU Member States. • Researching policy issues and drafting position papers to inform policy development in London and briefing Ministers and Ambassadors on EU-Asia Issues.

• Reporting directly to the Commission's strategic advisor on relations with the European Parliament. • Drafting reports for EU institutions and Member States on meetings of parliamentary committees, council meetings and plenary sessions in Brussels and Strasbourg.