Conduct regular meetings with product representatives and operational managers to identify and explore new product offerings, market trends and promotions to keep brand equity high. Facilitate partnership opportunities with other hotel departments, resulting in a 20% increase in cross-selling revenue.Developed and executed a comprehensive training curriculum for new hire estheticians to expedite their acclimation to spa protocols, resulting in cohesive treatment offerings within the esthetic program. Involve seasoned estheticians in education on the latest in-room tools and procedures.Performed comprehensive skin analyses for clients to identify individual needs and execute tailored treatments in a high touch luxury environment.Built and nurtured a book of consistent clientele that spanned 10+ years consisting of our spa membership program and our HNW clients in for conferences and corporate buyout events like Super Bowl and PGA tournaments.Consistently providing cutting edge treatments such as Oxygen infusion, HydraFacial, Microcurrent, Dermaplaning, AHA peels, LED therapy, and Hot stone massage techniques. Executing Facial waxing and brow design with precision to increase revenue per service.

Managed a comprehensive travel calendar for principal and staff, ensuring efficient scheduling of all domestic and international trips.Streamlined and optimized daily email management process, resulting in a 30% reduction in response time and increasing overall productivity by 20%.Coordinated and prioritized prospective projects, resulting in a 40% decrease in project delays and ensuring timely completion of high-priority tasks.Implemented a digital records management system, reducing physical storage space requirements by 50% and improving accessibility to important documents by 75%.Managed the fine details of the principals personal preferences ( restaurants, travel accommodations, in-home needs

Event design and coordination services with the focus on business and non-profit events. Create connections with vendors and donors to facilitate successful fundraising events, totaling $10,000 in 2019. Cater the client experience from beginning to end including event proposal, client budget, project schedule, and event follow up. Manage day of coordination to effectively communicate with vendors on expected duties.

Coordinated and managed the schedules of both C-suite executives and internal management ensuring efficient use of time and minimizing scheduling conflicts.Screened and directed email and phone inquiries to optimize daily workflow of executives, pro-actively handled any routine matters and requests.Organized monthly company-wide events, including holiday parties and team-building activities, keeping within budget while boosting company engagement and morale.Streamlined office supply ordering process by implementing an automated system, reducing costs by 15% and improving inventory management.Performed a wide range of administrative and office support activities while covering the reception desk to facilitate the efficient operation of the officeNurtured relationships with vendors and industry contacts all while adhering to a strict confidentiality clause.

Provide each client with resort-level standard of quality in our body & facial treatments using Skin Scripts products. Efficiently performing both body and facial waxing to enhance the clients experience while boosting revenue per service. Implimenting various modalities of skin care technology to enhance the clients results in addition to our standard set of treatments.

Processing backbar and retail orders to always provide the client with a full range of new and exsisting retail options. Working in conjunction with the Murad brand ambasador to set up promotional events and drive retail sales. Mentor newer estheticians on sales and protocol workings.Executing Vitamin C brightening treatments, AHA customized facials and Acne targeted treatments. Personalized skin analysis and regimen development to reach goals set by client utilizing both home care and professional treatments.

Maintain an appropriately sanitized treatment room, Advertise to new clients and maintain relationship with return customers, Recommend both skin and hair care for the client, operate the cash drawer for sales and returns, Collect customer information for preferred customer discount, Follow Arizona State Board of Cosmetology for a spa worker.

Appropriate skin care advisement, maintenance of personal client profiles, manage appointments, Color Match Foundation Specialist, Cosmetic lessons, manage sales and returns, Collected information for preferred customer discount, Maintained personal, store and regional quotas.

Followed recipes and safety guidelines, Operated espresso and blender machines, Dated food and drink items according to board regulations, Calibrated and cleaned machines, Operated drive-thru, Managed personal register drawer, Assisted in opening and closing duties.

Greeted customers upon arrival, Assisted in customer decisions, Maintained assigned department, Managed fitting room, Restocked departments lacking inventory, Managed personal register drawer, constant communication to customers of deals and savings.