Kelli Badillo Email & Phone Number

Saint Louis, Mo, Us

Saint Louis, Mo, Us

- Scrum Master for a software product team delivering Member Rewards solutions to drive Members to proactively engage in their health outcomes.- Promote and facilitate team Scrum events.- Organize and execute the team's PI Planning events.- Generate and analyze team metrics to identify areas for improvement and recognize key performance indicators (KPIs) for team experiments.- Coach the team on Agile and Scrum best practices to enable self-organization through continuous improvement.- Actively remove impediments for the team while ensuring the team can independently overcome similar future blockers.

Columbus, Ohio, Us

- Implemented process improvements to enhance the delivery of Value Based Healthcare solutions, resulting in increased efficiency an-d seamless operations.- Identified and addressed root causes of inefficiencies, driving actions and improvements.- Developed metrics and audit processes to confirm goal achievement and sustainability of improvements.- Successfully led the company's Jira Cloud migration within a 3-month timeframe, resulting in cost savings and a stronger single real-time source of truth. Efforts also included the creation of training videos, user guides, and assistance slides.- Defined the company's Incident Management Response process to improve transparency and decrease product service restoration time. Created run books, process maps, and initiated the concept for a Confluence knowledge base to ensure effective and consistent incident response.

Santa Clara, Ca, Us

- Served as a Project Manager and Scrum Master for projects involving the implementation of Salesforce quoting capabilities in the Medical Devices department.- Facilitated the adoption and execution of Scrum within project teams and client organizations, ensuring individualized approaches.- Played a vital role as the main point of contact between client leadership and project stakeholders, aligning strategic direction with project objectives.- Achieved successful outcomes by delivering viable solutions within set timelines, budgets, and scope.- Secured contract extension with a key client after successful solution implementations in their US and European markets.- Developed and delivered comprehensive Agile and Scrum training programs to establish a shared understanding across the company.

Saint Louis, Mo, Us

- Played a key role in establishing and leading a new Scrum team, successfully implementing the team's Scrum approach.- Fostered the team's growth and development by executing essential day-to-day Scrum Master responsibilities and providing coaching to enhance the team's Scrum maturity.- Utilized metrics, continuous inspection, and adaptation to drive ongoing improvement of both the product and the team.- Facilitated regular retrospectives to identify areas for enhancement and ensured follow-through on identified improvements.- Collaborated closely with Agile Coaches, Release Train Engineer, and Leadership to extend the implementation of Scrum methodologies across various departments within the organization.- Actively participated in defining and delivering strategic plans pertaining to the product and the Member Orchestration program as a whole.

Munich, De

- Led a project to modernize a 30-year-old in-house system, resulting in a six-month turnaround that effectively mitigated a significant risk associated within a critical area of the company.- Successfully elicited high-quality business requirements from key stakeholders, ensuring clear and comprehensive understanding of project needs.- Implemented the transition of company SDLC requirement processes from Waterfall to SmartBPM best practices, lining up analysis activities with global initiatives and optimizing efficiency.- Streamlined and automated a previously manual process, significantly enhancing the accuracy and efficiency of underwriting activities.

Munich, De

- Spearheaded the management of day-to-day activities of a Pega-based application utilized in Operations and Underwriting as a production support business manager.- Executed the monthly maintenance release process, ensuring its smooth operation within set timelines. - Skillfully prioritized tasks, striking a balance between the development of new features and prompt response to production incidents. - Efficiently facilitated feature playbacks, guaranteeing that the proposed solutions lined up with expectations. - Coordinated seamless collaboration between offshore and onshore Business Analyst teams. - Acted as a highly effective liaison between IT and Business, as well as Business and Vendor, fostering clear communication and fostering strong relationships.

Woodland Hills, California, Us

- Spearheaded analysis initiatives for cross-functional project teams, evaluating genuine requirements and perceived inefficiencies to propose process or system enhancements.- Devised recommendations for process and practice improvements that aligned seamlessly with corporate and business objectives.- Conducted comprehensive feasibility and cost/benefit analyses to substantiate proposed changes.

Woodland Hills, California, Us

- Delivered process consulting services to seamlessly align business architecture requirements with Pega capabilities, optimizing current business processes.- Collaborated closely with diverse business units to gain comprehensive understanding of their existing processes, enabling strategic recommendations for process improvements and technological enhancements.- Provided expert guidance and consultation throughout the entire project lifecycle, overseeing the planning, development, and successful implementation of solutions to ensure alignment with business process objectives.- Spearheaded the development of rigorous standards and protocols for Pega project analysis deliverables, ensuring consistent and high-quality outputs across the organization.