Bala Kumar Email & Phone Number

Portland, OR, US

Sunnyvale, California, US

• Taking on the broader responsibility of Jumio's Product, Design, Engineering, ML, InfoSec, and IT organizations.
• Responsible for the seamless integration of product, technology, and innovation strategies, ensuring a cohesive execution approach that aligns with our company's vision and goals. This holistic view drives synergies.
• Spearhead initiatives that push the boundaries of what's possible, leveraging cutting-edge technologies to create transformative and value-added solutions for our customers.
• Driving the establishment of a global Product & Technology team footprint across North America, Europe, and India, strengthening our global presence and capabilities.
• Defined and rolled out a new culture framework to foster a growth mindset within the Product & Technology organization. This framework emphasizes customer-centricity, ownership, resilience, collaboration, and.

Sunnyvale, California, US

* Laid out a new Product Vision and Strategy to take the organization to the next phase in our journey expanding beyond core ID/Document Verification into Orchestration and more* Led the build and roll out of Jumio's no-code orchestration platform that was successfully launched at Money2020 * Drove the strategic decisions to acquire 4stop and extend our.

Chicago, Illinois, US

• Strategy definition and Product roadmap: Leading the workstream to define the new product strategy for Global Fraud and ID Solutions. Identified the target needs-based segment in which TU can take the leadership.
• Product Development: Building out TU’s Global Product Development team to deliver on our newly defined Fraud/Identity strategy at enterprise scale. Core team member of the Technology workstream to define the future.
• Product Innovation: Recognized as “Best in Class” ID Proofing solution by Javelin Strategy & Research. Launched Document Verification as a key layer within our broader ID Proofing solution. Launched our enhanced.

Portland, Oregon, US

• Took over as the Chief Product Officer, after the acquisition of iovation by TransUnion. Part of the iovation Executive Management Team reporting to the CEO.
• Was responsible for defining the product strategy and roadmap.
• Led the entire organization (including Product, Engineering, Legal, Compliance, Product Marketing and Customer Success) through agile transformation including training, staffing, breaking down silos, process refinement.
• Established key performance metrics to track progress weekly. The Product and Engineering organization started to deliver on its commitments on a consistent basis.
• Rolled out and managed a new prioritization framework that helped identify the most important value-based initiatives for the teams to focus on.
• Product Innovation: Extended iovation’s device risk capabilities with email and phone risk solutions. Enhanced our generic ML-based device score and rolled out multiple industry-specific models. Migrated our reporting.

Chicago, Illinois, US

• Responsible for defining the product strategy and roadmap for TU’s US ID and risk products.
• Head of Trustev’s Product, Technology and Operations teams post acquisition. With this integration, I was accountable for the product strategy, product development, architecture and deployment of our solutions.
• Product Innovation: Led the extension of Trustev’s platform to become TU’s first full ID risk orchestration and decisioning platform in the cloud. We built an industry-leading identifier to establish an identify graph.
• Recognized by Javelin as the 2017 “Innovation Leader” for ID Proofing.
• M&A: Led the product due-diligence and acquisition of iovation to augment TU’s Fraud ID solutions globally. Product lead in the integration team post acquisition.

Chicago, Illinois, US

• Integrated a variety of TU’s ID risk products into a single decisioning solution enabling customers to code to a single integration layer with normalized risk signals, configuration, calibration and reporting.
• Worked with multiple vendors to incorporate their risk signals into IDVision to offer a comprehensive single-contract single-price solution to TU customers.
• M&A: Led the product due-diligence and acquisition of Trustev to augment TU’s Fraud ID solutions. Product lead in the integration team post acquisition.

Chicago, Illinois, US

• Established strong integration of disparate verification and authentication solutions.
• Built KPIs to track performance of the products
• Developed a roadmap to significantly improve fraud capture while reducing friction for good consumers.

• Identity Solutions: Led the implementation of TU’s first device verification service integrating it fully into our core identity verification solution. Established step-up authentication flows for the US platform.
• Wireless Directory Assistance (driving strategy with major US wireless carriers): -- Was the product lead working across major US wireless carriers to establish the Wireless Directory Assistance (WDA) service..
• Marketing Services: Product Lead for TU’s Contact Manager, Mover, Linked Mover, SiteLicense and Contact Verification Products.
• Data Strategy: Defined the strategy and roadmap for ingesting multiple data sources across the organization in a standardized, normalized and consistent format for consumption in point solutions.

US

• Worked with startup founders to build their business plans and phased roadmap for investment funding
• Led product and technology teams in the execution of the phased roadmaps post funding
• Consultant for Cadence’s Order Management System and ABN AMRO Sage’s Options Trading System

Austin, Texas, US

• Developer on Oracle Energy Application suite working with clients in UK, France and US
• Built Oracle Energy Downstream modules in Oracle Designer, Oracle Developer, PL/SQL

Masters, Computer Applications

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