Kytah Banks Email and Phone Number
Kytah Banks work email
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Kytah Banks personal email
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Experienced, motivated Technical Support and Customer Service Specialist looking to add value to a company in need of responsible, self motivated employees.
Sentinel® Offender Services
View- Website:
- sentineladvantage.com
- Employees:
- 189
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Monitoring Center ManagerSentinel® Offender Services Nov 2022 - Present -
Monitoring Center SupervisorSierra Wireless Apr 2016 - Nov 2022Atlanta Metropolitan Area• Train regular and new employees on procedures and protocols • Responsible for implementing customer SLAs and updating staff of changes• Communicate with different departments to resolve complex technical issues• Responsible for identifying and problem solving system issues• Create reports for presentation on department objectives to management at monthly meetings• Serve as on call contact for night shift employees in case of emergency system issues• Responsible for rollover of telecommunications system during instances of downtime or maintenance • Responsible for reviewing employee troubleshooting cases to determine level of escalation needed• Point of contact for questions regarding unknown or complex technical issues• Create detailed troubleshooting cases in SalesForce explaining client issue and steps taken to resolve issue -
Technical Support And Monitoring Center AgentOmnilink Systems 2008 - 2016Greater Atlanta Area -
Technical SupportRyla Inc. Jun 2007 - Feb 2008Kennesaw, Ga
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Lead TeacherChildren'S World Learning Center Nov 2005 - Feb 2007Assisted with coordinating daily lesson plans-Expedited school supplies -Provided a positive, sensitive, and rewarding environment for children -Shared information about the daily activities with parents
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Warehouse AssociateCircuit City Aug 2005 - Feb 2007-Responsible for accepting weekly deliveries and updating inventory numbers -Organized merchandise in the warehouse and restocked the sales area -Assisted customers with loading oversized purchases into their vehicles -Evaluated and gathered internet orders quickly per customer service guarantee -
Lead DriverRoyal Transport Aug 1999 - Nov 2004-Trained new drivers how to unload furniture, legally filled out the Driver’s Daily Log Record books and read Bills of Lading-Visually inspected shipments for quality control -Supervised scheduled delivery changes and organized delivery times -Maintained friendly customer service with patrons of Furnitureland South furniture company
Kytah Banks Skills
Kytah Banks Education Details
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Itt TechComputer Networking Systems -
Computer Science
Frequently Asked Questions about Kytah Banks
What company does Kytah Banks work for?
Kytah Banks works for Sentinel® Offender Services
What is Kytah Banks's role at the current company?
Kytah Banks's current role is Monitoring Center Manager at Sentinel Offender Services.
What is Kytah Banks's email address?
Kytah Banks's email address is ky****@****hoo.com
What schools did Kytah Banks attend?
Kytah Banks attended Itt Tech, North Carolina Agricultural And Technical State University.
What are some of Kytah Banks's interests?
Kytah Banks has interest in Computer Networking Concepts, Football, Basketball.
What skills is Kytah Banks known for?
Kytah Banks has skills like Sales, Customer Service, Time Management, Networking, Troubleshooting, Agile Methodologies, Process Improvement, Management, Security, Program Management, Html, Quality Assurance.
Who are Kytah Banks's colleagues?
Kytah Banks's colleagues are Stephanie Rothe, Kevin Velasquez, Tyler Inguanzo, Samantha Greene, Haylie Mcglamery, Bruce Llano, Lidya Montes-Lopez.
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