Experienced Customer Service Team Lead with a strong background in managing accounts for clinics and laboratories across the United States for over a year. Skilled in handling patient inquiries via email, efficiently managing multiple concurrent conversations across different email platforms. Proficient in generating reports using Microsoft Excel. Proven track record of leading and facilitating meetings with clients from India and the United States. Knowledgeable in medical systems such as AMD, ModMed, and others. Experienced in insurance claim submissions and familiarity with relevant codes.As a supervisor overseeing multiple teams, I am fully committed to fostering a team-based environment built on trust and friendship from the onset of the training period.Passionate about animals and nature, actively participating in relevant volunteer work. Continuous learner and self-motivated individual, enjoying researching diverse topics and staying informed, always seeking personal and professional growth opportunities.Looking for remote work worldwide, enabling flexibility in time management while meeting deadlines.