Kristian Bassilios

Kristian Bassilios Email and Phone Number

Experienced IT Leader | Data Centers | Cloud Infrastructure | Systems Integration | Security | Telecommunications
Kristian Bassilios's Location
Torrance, California, United States, United States
Kristian Bassilios's Contact Details
About Kristian Bassilios

Kristian Bassilios is a Experienced IT Leader | Data Centers | Cloud Infrastructure | Systems Integration | Security | Telecommunications. Colleagues describe him as "I had the pleasure of working with Kristian in several different capacities during my tenure at TWC. Kristian is an extremely flexible leader who eagerly accepts new challenges. Kristian possesses strong collaboration skills and is able to bring together large groups of diverse people to tackle an issue or accomplish a goal. He’s also an excellent people leader, ensuring people have a clear sense of purpose and direction even during times of transition." and "Very organized and willing to make sure the project got done on time. Offered any assistance and cared about his projects. Is very knowledgable in his field and applies that knowledge to successful implementations."

Kristian Bassilios's Current Company Details

Experienced IT Leader | Data Centers | Cloud Infrastructure | Systems Integration | Security | Telecommunications
Kristian Bassilios Work Experience Details
  • Topson Downs Of California, Inc.
    Director, It Infrastructure
    Topson Downs Of California, Inc. 2017 - 2019
    Culver City, Ca
    Managing day-to-day operations and long-term strategy of all IT Infrastructure including networks, servers, telecommunications and end-user computing of a rapidly growing leader in the fast-fashion industry.► Implemented change management process for server and network environments resulting in a 95% reduction in unplanned customer-impacting outages.► Designed and implemented the network, server, and wifi infrastructure to support a new 500k sq. ft. warehouse.► Performed reviews of telecom services to identify unused and incorrectly billed services while also transitioning to more cost-effective alternatives, saving the company over $150k annually.
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  • Westfield
    Project Manager
    Westfield 2015 - 2016
    Greater Los Angeles Area
    Ran projects for shopping center developments focused on the low-voltage systems components of construction including structured cabling, core networks, Wi-Fi, CCTV, ambient music/PA systems, people counting and tracking, paid parking, parking guidance, building management systems, and interactive media.► Identified and seamlessly worked through several key risks on developments while maintaining the project timelines and minimal budget impact including the temporary relocation of the MDF for an $800M development.
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  • Westfield
    It Operations Manager
    Westfield 2014 - 2015
    Managed end-user computing and IT infrastructure operations for all US properties and developments with staff of 15. ► Targeted process improvement, cross-training, automation of common tasks, and proactive replacement of aging hardware to reduce customer downtime, improve the customer experience and elevate the image of IT within the organization.► Negotiated pricing on end-user computing hardware to drive down annual computer capital costs by 20%.► Improved skill, morale and collaboration of IT Operations by partnering Tier 1 staff with Tier 2/3 staff on Infrastructure projects throughout the year.► Provided operational transparency to senior leadership by developing, measuring and publishing key performance metrics.
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  • Time Warner Cable
    Manager, It Systems Support
    Time Warner Cable 2013 - 2014
    Enterprise Systems
    Managed 6 systems administrators that supported applications used by Enterprise Systems Operations to monitor, administrate, inventory, and ensure disaster recovery for 8000 servers.► Focused on root-cause analysis and bridging interdepartmental gridlock to reduce daily disaster recovery replication failures for critical enterprise applications to zero in 8 months.► Kept capital expenditures flat while scaling up monitoring and alerting environment from 1500 to 8000 servers by focusing on application and database performance tuning.
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  • Time Warner Cable
    Manager, It Storage Services
    Time Warner Cable 2012 - 2013
    West Region
    Managed 345TB of storage systems, including direct attached, NAS, and SAN, for the West Region with 4 storage engineer team.
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  • Time Warner Cable
    Manager, Systems Services
    Time Warner Cable 2010 - 2012
    Pacific West Region
    Managed server infrastructure and architecture planning for Pacific West Area, including server provisioning, data backups, hardware and OS support, troubleshooting and disaster recovery for 200 servers with staff of 5.► Developed and led strategic initiative to consolidate 200 servers region-wide into 2 load-balanced virtual datacenters reducing operating costs 25% and server build times 85%.► Educated team on ITIL methodologies of continual process improvement and peer review leading to dramatic improvements in server stability and availability over two years.
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  • Time Warner Cable
    Manager, Desktop Support
    Time Warner Cable 2008 - 2010
    California Markets
    Managed 5 supervisors overseeing 30 Tier I and II technicians supporting 7000 employees in California. Managed $6M capital and $17M expense budgets for statewide IT department.► Created VIP treatment protocol for Service Desk and Desktop Support teams that reduced downtime for executive leadership team.► Drove down mean time to repair (MTTR) 30% by working with team to define standardized processes, automating repetitive tasks and training skilled first contact Service Desk.► Established reputation as the “go-to” IT contact for executive leadership in the region office due to support results produced during my tenure, a reputation that persisted long after I moved on to new roles.
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  • Time Warner Cable
    It Director
    Time Warner Cable 2006 - 2008
    Greater Los Angeles Area
    Managed desktop support, server, network and telecom operations for Greater Los Angeles market with 38 staff, $4.4M capital budget and $15M expense budget.► Headed IT staff integration for 3 companies to form one cohesive IT department supporting 200 offices and 6000 employees.► Improved call center efficiency by implementing networked Avaya phone system platform linking six call centers supporting 2000 call center agents.► Simplified access to electronic resources and created a consistent user experience by integrating and standardizing the networks and core service of three companies.► Managed project to establish centralized IT Support Desk Hotline and standardize desktop support processes improving staff utilization and MTTR 30%.
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  • Comcast Corporation
    It Manager
    Comcast Corporation 2003 - 2006
    Greater Los Angeles Area
    Managed 10 technicians, $1M capital budget and $400k expense budget. Oversaw IT infrastructure operations, including desktop support, server, network and telecom operations, supporting 1500 employees in the Greater Los Angeles market.► Reduced operating expenses $400k annually by auditing telecom services.
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  • At&T Broadband
    Telecom Manager
    At&T Broadband 2002 - 2003
    Managed telecommunications and network operations for 73 locations in Southern California. Managed 4 technicians and 1 analyst.
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Kristian Bassilios Skills

Telecommunications Servers Data Center Networking Disaster Recovery Integration Management Troubleshooting It Management Technical Support Vendor Management Process Improvement Voip Itil Lan Wan Call Centers Computer Network Operations Information Technology System Deployment Call Center San Cloud Computing Cisco Technologies Help Desk Support Ethernet It Operations Management Firewalls Quality Assurance Customer Experience Management Delivering Results Routing Unified Communications Telecommunications Management Building Business Relationships Problem Solving Operating Budgets It Infrastructure Management Virtual Server Nas Capital Budgeting Reducing Operating Costs Datacenter Virtualization Help Desk Management Storage Management Network Management Integrity Increasing Operational Efficiency Driving Operational Excellence Desktop Support Management Server Management

Kristian Bassilios Education Details

Frequently Asked Questions about Kristian Bassilios

What is Kristian Bassilios's role at the current company?

Kristian Bassilios's current role is Experienced IT Leader | Data Centers | Cloud Infrastructure | Systems Integration | Security | Telecommunications.

What is Kristian Bassilios's email address?

Kristian Bassilios's email address is kr****@****wns.com

What is Kristian Bassilios's direct phone number?

Kristian Bassilios's direct phone number is +130146*****

What schools did Kristian Bassilios attend?

Kristian Bassilios attended Brandman University, Part Of The Chapman University System, West Coast University, California State University, Los Angeles.

What skills is Kristian Bassilios known for?

Kristian Bassilios has skills like Telecommunications, Servers, Data Center, Networking, Disaster Recovery, Integration, Management, Troubleshooting, It Management, Technical Support, Vendor Management, Process Improvement.

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