I am an experienced IT Management Service provider who can provide customer support on various platforms, such as email, phone, chat, remote and social media. I have also worked with third-party vendors and technicians to coordinate activities and resolve issues in an international multi-customer environment. I have strong communication, problem-solving, and leadership skills that enable me to deliver high-quality IT services. My goal is to deliver high-quality IT services that meet the needs and expectations of end users and the business and most importantly make customers happy!