Kb Burtley, Mpa, Itil, Okr Email & Phone Number

Houston, Tx, Us

United States

United States, Global

Seattle, Washington, United States

Built strong relationships with senior business leaders to develop and increase awareness and understanding of Diversity, Equity, and Inclusion as a critical business imperative which includes providing consultative support to identify opportunities, interventions, and initiatives for improvement.

Seattle

Responsible for the comprehensive delivery of global program objectives, defining project plans, assembling resources, and managing the implementation of program/project activities.

Seattle

Directed project portfolio governance, project scoping, planning, and process improvements including the coordination of key stakeholders to build project teams, allocate resources, and develop timelines to complete milestones, resulting in on-time deliverables. Managed risk mitigation, rapid issue resolution, escalations as required, negotiations, motivation, and balancing business needs against technical constraints.

Greater Chicago Area

Oversee all operations associated with managing federal reporting and process management related to the Affordable Care Act (ACA) Operating Rules for Administrative Simplification. Bridged gaps between vendors, key stakeholders, and infrastructure team, including business touchpoints, requirement clarification, weekly reporting, conducting investigations, and reviewing data associated to IT incidents related to infrastructure systems. Identified internal and external issues and collaborated… Show more Oversee all operations associated with managing federal reporting and process management related to the Affordable Care Act (ACA) Operating Rules for Administrative Simplification. Bridged gaps between vendors, key stakeholders, and infrastructure team, including business touchpoints, requirement clarification, weekly reporting, conducting investigations, and reviewing data associated to IT incidents related to infrastructure systems. Identified internal and external issues and collaborated with team to remediate with target action plans. Ensured updated processes aligned with corporate best practices and regulatory compliance. Show less

Chicago, Il

Initiated and led change management process throughout business lifecycle from submission to closure of change request. Assessed priority with regards to risk, increased corporate communication, and conducted post-implementation reviews for changes which impacted the IT production environment. Acted as Change Manager Lead for Server/Storage Management, Facilities/Infrastructure, Network Operations, Technical Operations, and Network Engineering, managing full life cycle of projects from… Show more Initiated and led change management process throughout business lifecycle from submission to closure of change request. Assessed priority with regards to risk, increased corporate communication, and conducted post-implementation reviews for changes which impacted the IT production environment. Acted as Change Manager Lead for Server/Storage Management, Facilities/Infrastructure, Network Operations, Technical Operations, and Network Engineering, managing full life cycle of projects from conceptualization through road mapping and identifying business requirements. Managed teams to scope and plan projects, allocate resources, monitor progress, perform gap analyses, and determine project improvement outcomes. Show less

Led logistics project, with comprehensive accountability of the development and deployment of change management strategies improving the efficiency of logistics for the polymer business unit. Spearheaded full life cycle project management in collaboration with five railroad companies, managing and mitigating threats and incidents of rail movement, ensuring customers received shipments within anticipated deadlines. Implemented escalation management processes to retrieve railcars in problematic… Show more Led logistics project, with comprehensive accountability of the development and deployment of change management strategies improving the efficiency of logistics for the polymer business unit. Spearheaded full life cycle project management in collaboration with five railroad companies, managing and mitigating threats and incidents of rail movement, ensuring customers received shipments within anticipated deadlines. Implemented escalation management processes to retrieve railcars in problematic situations. Accountable for railcar ownership identification, rail yard monitoring, railcar tracking, and communication of issues to global team and management for seamless communication. Show less

Master'S Of Public Administration (Mpa), Public Administration

Public Administration

Bachelor'S Degree, Global Business Management

Global Business Management and Public Administration